Supporting Telework: A Channel Challenge

Thanks to fast, reliable and pervasive connectivity, customers large and small have changed how they do business. Yet for many, one thorny question remains: Can employees do their jobs effectively and safely from home on a regular basis? The main issues aren’t technical — even though remote device administration, collaboration tools and security are critical, the technical components to make telework work, and work well, are available today. Rather, obstacles often revolve around nontechnical matters, ranging from management philosophy to security policies. This Report examines how partners who can help customers resolve these worries can open lucrative new business and advisory opportunities.

Takeaways for Your Business

About the Author

Ellis Booker is a familiar name in the computer trade press, where he held senior editorial posts at a number of A-list IT publications, including CMP’s [now UBM’s] InternetWeek, Mecklermedia’s Web Week and IDG’s Computerworld. At Computerworld, he led the paper’s internet and electronic commerce coverage in the early days of the Web and was responsible for creating its weekly Internet Page. Most recently, Booker was editor-in-chief of Crain Communication Inc.’s BtoB, the only magazine devoted to covering the intersection of business strategy and business marketing. He ran BtoB, as well as its sister title Media Business, for a decade.