2018 MSP Benchmark Survey Results Report

The 2018 Kaseya MSP Benchmark report is based on detailed data provided by owners and operators of almost 900 MSP firms of all sizes, spread over 40 countries, with more than two-thirds of respondents coming from the United States. The survey results demonstrate unequaled visibility into the types (and portfolios) of IT services that MSPs deliver to clients, including new service offerings and operational resources and requirements.