Arrow Electronics Debuts Managed Services Lineup for Full Life Cycle

Arrow Electronics is introducing a managed services portfolio to support channel partners through the entire life cycle of service provision and delivery.

The distributor says it designed its managed services to overcome the challenges that many IT providers are experiencing. These include the skills shortage, the costs associated with building a managed services platform, and the ongoing balance of cashflow while ensuring return on investment.

Mark Barcham is head of services sales and go-to-market for Arrow’s enterprise computing solutions business in EMEA. He said innovation and the delivery of cutting-edge services are critical for partners to remain competitive and meet end users’ requirements.

‘Substantial Value’ in Managed Services

Arrow Electronics’ Mark Barcham

“The launch of our managed services portfolio provides substantial value for them,” he said. This enables them “to pivot to new areas of strategic focus, whilst continuing to deliver solid business outcomes to their customers. In short, we’re here to help channel partners ramp up recurring revenue streams, unconstrained by the overheads typically associated with maintaining a rich services portfolio. We are very excited about the opportunity to help them grow faster.”

Arrow’s managed services include:

Jérôme Cournut is CEO at France-based channel partner, Administration Réseaux et Systèmes (ARS). He said the firm “seized the opportunity to use Arrow managed services.”

“We renewed all Microsoft 365 agreements and proposed that our customers enhance their experience by opting for Arrow’s comprehensive cloud backup managed service. Small and medium-size businesses, along with existing ARS clients, were particularly interested in the competitive pricing and terms, resulting in over 90% of our clients signing up.”