Dell Technologies Summit Unplugged: Top 5 Takeaways
Five takeaways from today’s roundtable with Dell Technologies CEO Michael Dell and company execs.
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Dell Technologies
Michael Dell talked about how technological advancements address some of the world’s biggest problems.
“There has been a lot of progress in the last several decades, and I fundamentally believe technology has been a big fulcrum to that. If you say, ‘What are the huge challenges and opportunities, problems, that are facing humans today?’ Technology plays an enormous role there.
He cited decarbonization, the circular economy, inclusion and diversity as areas where technology can “play a big role.”
“We’ve been working on these areas for quite some time; we’ll continue to work on this … it’s a race with no finish line. Now we have our 2030 goals [and are] even more ambitious. I think technology is going to play a big role.”
Dell said he was inspired by the efforts of employees, customers and partners.
“In the last several years, all these topics have taken on much greater importance to many around the world. I think that’s a great thing. More people care about these things, and therefore they’re getting attention and get an investment of dollars to go move the needle in a big way.”
The CEO said the company needed to “really listen and understand” the needs to the customer.
He added: “We have to be bold in our reinvention, and our investments for the future. A business like ours really exists to solve those future problems. If we’re successful doing that, we’ll be around for the next 37 years and beyond.
“And if we don’t do that, we’ll be gone. It’s just the way it works; it’s not any more complicated than that. We have to have big ears, we have to listen, we have to really be close to our customers and understand what those challenges are. Then we have to invest to innovate.”
Jeff Clarke, vice chairman and co-COO for Dell Technologies, talked about the vendor’s “competitive market advantages.”
“Our core business is large,” he said. “We operate in a large stable market; it’s $670 billion growing at 3%. We’re at $81 billion, so we have lots of room to grow.
“Our go-to-market model is distinctive to us. We have a different innovation engine that allows us to innovate and deliver differentiated products in the broadest range in the industry today. We have an at-scale, global supply chain. We have a global service organization. And then lastly, we have our own financing arm in DFS. So, we believe that set of competitive advantages serves as well to serve that very large marketplace.
“On top of that, we’ve had the privileged position that we are the market leader in PC revenue, server revenue [and] storage revenue.”
That said, Clarke said Dell Technologies must focus on modernization.
“This modernization takes three forms,” he said. “There’s a modernization of ‘how do we build it?’ A demand engine that allows customers to consume our technology or services and offers on demand … a consumption-based model.
The second one is a transformation of our development capabilities and product delivery capabilities. [This] is continuous delivery of capabilities, features and offers largely via software, and increasingly more so via the cloud.
“And then thirdly is ‘how do we bring a cloud service model to our service organizations?’ We think about managed services, infrastructure as a service. Those are more of the future type of services that we will build, going forward.”
Co-COO Chuck Whitten said the company wasn’t going to “randomly wander into places where we don’t have a right to win.”
However, he said: “The good news for us is that much of growth the is built on the foundation of our core business. You can’t have AI or smart cities, you can’t have a telecom revolution, you can’t have a data revolution, unless you have modern compute, storage, and modernizing platforms.
“In many ways winning on our core business gives us the right to go disrupt adjacent markets and build new growth markets for the company.”
Co-COO Chuck Whitten said the company wasn’t going to “randomly wander into places where we don’t have a right to win.”
However, he said: “The good news for us is that much of growth the is built on the foundation of our core business. You can’t have AI or smart cities, you can’t have a telecom revolution, you can’t have a data revolution, unless you have modern compute, storage, and modernizing platforms.
“In many ways winning on our core business gives us the right to go disrupt adjacent markets and build new growth markets for the company.”
Dell Technologies on Wednesday hosted a press and analyst event called Summit Unplugged. In a sit-down with Michel Dell, the firm’s executives talked through the company’s products road map and future strategy.
Our slideshow above features the most notable soundbites.
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