Kaseya Announces 'First IT Management PaaS'

Yogesh Gupta, CEO of Talkin’ Cloud 100 honoree Kaseya, on Tuesday unveiled “Project Helios,” also known as the remote monitoring and management (RMM) software provider’s platform-as-a-service (PaaS). He announced the new service during his keynote address at the Kaseya Connect 2015 conference in Orlando, Florida. 

Project Helios represents “the first IT management PaaS,” according to Gupta. The service will enable managed service providers (MSPs) to build their own applications, Gupta said, that they can use to better control their customers’ IT.

Kaseya Chief Technology Officer Prakash Khot also pointed out that Project Helios will deliver “reimagined monitoring,” along with additional compute power, networking power and storage capabilities.

“Kaseya applications generate a lot of data,” Khot said. “We’re really focused on the big data aspect of our platform and will provide a singular asset database, universal directory for people and devices and data collection capabilities.”

Gupta said Kaseya customers should expect a beta version of Project Helios to be available this summer.

Introducing Kaseya VSA’s free sandbox license

MSPs can now run Kaseya VSA Cloud, test the platform and see how it works for free, according to Gupta.

Gupta said his company is offering a free Kaseya VSA sandbox license that enables MSPs to “use the sandbox, do testing and click and migrate that information to production.”

Kaseya continues to explore ways to better support its improve its VSA platform. Gupta noted that his company will integrate its AuthAnvil user authentication suite into the platform and ultimately wants to ensure it delivers “unfettered access to data both on-premise and in the cloud.”

Cloud is becoming increasingly important

Speaking of the VSA Cloud platform, Gupta pointed out that over 70 percent of his company’s new customers last year chose its cloud offering, which remains an integral part of his business’ strategy to supports MSPs and their customers.

Kaseya is working on a tool that does one-click point migration to the cloud, Gupta said, to eliminate migration hurdles for both service providers and their customers.

“We’ve done an enormous amount of heavy lifting on our cloud,” Gupta said. “Over the last 12 months, we’ve invested millions of people who are experts in building phenomenal cloud infrastructures, and millions of dollars on infrastructure that’s hosted in North America.”

Kaseya last week added two enterprise technology veterans in former IBM (IBM) executive Brian Serino as its executive vice president of sales and ex-Salesforce.com (CRM) leader Mike Puglia as its chief information officer, too.

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Kaseya continues to invest in VSA

Gupta noted that Kaseya wants to be able to introduce new VSA capabilities and make fixes rapidly and will continue to invest in the platform to ensure it meets users’ needs.

Going forward, Kaseya will release products only if their customers give the OK to do so, Gupta said.

“We’ll try to deliver every four months and start a beta cycle that’s extended with customer involvement and engagement and testing in real-life environments,” Gupta said.

MSPmentor 501 honoree boosts revenue with Kaseya

Frank Picarello, chief operating officer at 2015 MSPmentor 501 honoree TeamLogic IT, joined Gupta on stage to discuss his company’s success with the Kaseya software-as-a-service (SaaS) platform.

Picarello said Kaseya helped his company overcome various IT issues and ultimately boost its profits quickly.

“We were in growth mode, we had added 2,000 VSA endpoints in eight months and we started having performance issues that were significant,” he said. “We moved our platform over to Kaseya SaaS environment and it worked out tremendously well and added about $2.5 million in revenue in months.”

Kaseya is moving into the 21st century, Gupta said, and plans to invest heavily in core products, the cloud and Project Helios.

“Our brand new IT management solution to grow in the next decade and beyond,” he said.

What are your thoughts on Project Helios? Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at [email protected].