National Preparedness Month: 7 Tips for Your Customers
National Preparedness Month is quickly drawing to a close. However, there is still plenty of time for managed service providers (MSPs) to provide their customers with disaster preparedness tips to help them protect both sensitive data and the servers that house this information. Here are seven disaster preparedness tips you can provide to your customers.
![National Preparedness Month: 7 Tips for Your Customers National Preparedness Month: 7 Tips for Your Customers](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/bltc9c839cbbd4d6588/65246e3e2c3741e1a390a0ee/emergency_preparedness_concept_0.jpeg?width=700&auto=webp&quality=80&disable=upscale)
National Preparedness Month is quickly drawing to a close. However, there is still plenty of time for managed service providers (MSPs) to provide their customers with disaster preparedness tips to help them protect both sensitive data and the servers that house this information. Here are seven disaster preparedness tips you can provide to your customers.
Encourage your customers to map out mission-critical services and perform an asset inventory. Ranking the likelihood of different disaster scenarios (hardware failure, application corruption, flooding, electrical outage, hacker attack, data breach, etc.) can help your customers better understand the impact of numerous risks and take the necessary steps to control them.
IT outages can happen for many reasons. Discuss common causes of IT outages with your customers and help them find the best possible solutions to such problems.
If a disaster occurs, how will a company reach its customers and/or employees? Discuss the importance of establishing communication processes to ensure your customers can reach the right people before, during and after a disaster.
Many users of popular cloud backup solutions actually have no idea where their backups are being stored, according to cloud backup and file management services provider CloudBerry Lab. Alleviate your customers' BDR concerns by explaining where their data is being stored and providing details about your security measures.
Discuss various storage options with your customers and offer recommendations to help them protect their data. "Talk to your customers about storage," Dave Maffei, former vice president of Global Channel Sales at cloud backup services provider Carbonite (CARB), noted in a previous interview with MSPmentor. "If they have a limited amount of storage—either on their local device if they have a hybrid setup, or in their quota in the cloud—make sure there is ample room for backups to continue."
Your customers need to test their backups and recoveries regularly. They should evaluate their backup servers, staff and the entire BDR process to get ready for myriad disasters.
Your customers need to test their backups and recoveries regularly. They should evaluate their backup servers, staff and the entire BDR process to get ready for myriad disasters.
What disaster preparedness tips do you provide to your customers? Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at [email protected].
About the Author(s)
You May Also Like