Opsview Updates Opsview Enterprise, Launches Pro Version

UK-based IT monitoring software provider Opsview has opened a Boston office and introduced an entry-level version of its platform targeted at MSPs.  Opsview also announced an update to Opsview Enterprise, Version 4, that adds dashboard capabilities to the product and could appeal to MSPs who need a multi-tenanted solution to adhere to customers’ service level agreements.

The introduction of Opsview Pro marks a middle ground between Opsview’s two existing offerings – Opsview Enterprise and the freeware version Opsview Core (previously known as Opsview Community).

Opsview Pro is the entry level MSP version of the product, priced at $2,500 per year and limited to 100 devices or less.   Opsview Enterprise is priced on a per device basis ranging from $25 per device and less depending on volume.

Opsview CEO Michael Walton told MSPmentor that Opsview is built on the Nagios open source IT monitoring framework, and therefore compatible with all Nagios plugins. Opsview’s competitors in the IT network monitoring market are companies like SolarWinds (NYSE:SWI) and Nimsoft (NASDAQ:CA), he added, and major U.S. customers include Blue Cross Blue Shield, UPS and Electronic Arts.

The new dashboard in Opsview V4 lets organizations monitor physical, virtual and hybrid cloud environments in a format that both IT and business users can use. According to Opsview, the dashboard and reporting functionality of Opsview Enterprise V4 provides MSPs with all the necessary tools to quickly access and display business data and trend analysis for SLA reporting.

It is also available as a white-labeled solution, enabling MSPs to offer their own branded monitoring services, and allowing their end customers to directly monitor the performance of the cloud services being delivered to them.

Opsview Enterprise 4.0 includes distributed monitoring, Simple Network Management Protocol (SNMP) trap processing, data warehousing and slave server clustering. Customers are also able to purchase additional enterprise options including network auditing, service desk connector, SMS messaging and automated deployment (Syncmaster) functionality to tailor their Opsview solution to meet their monitoring requirements, the company said.

The last time we covered Opsview was in November 2010. Since then the company has gained several MSP partners and Walton told me that MSPs make up the largest segment of paying customers at about 25 percent. Will the new entry-level pricing entice more MSPs to give Opsview a try? We’ll keep an eye on it.