Kaseya User Conference: 30 Highlights (20 to 11)

Here’s part two of our top 30 highlights from the Kaseya User Conference in Las Vegas. This portion focuses on Kaseya CEO Gerald Blackie’s keynote, for the most part.

Items 30 to 21: Listed Here

20. Sweet Spot: MSPs should focus their efforts on businesses with 20 to 100 employees, noted Kaseya CEO Gerald Blackie.

19. Software is THE Service: It’s 109 times more expensive for a 10-person company to run Exchange Server rather than Gmail, according to Merrill Lynch. That stat alone explains why small businesses are shifting their IT resources into the cloud, said Blackie.

18. Macintoshes Arrive: The Mac is nearing 8 percent market share, and Kaseya recently introduced Mac client support. “These days, I’m sure nobody in this room has zero Macs under their management,” said Kaseya President Mark Sutherland. In fact, Kaseya CEO Gerald Blackie himself has three Macs.

17. Three Million: Kaseya has sold more than 3 million software licenses so far to roughly 3,000 customers, according to Blackie.

16. Listening to Feedback: CEO Blackie concedes that it’s “still a little too difficult to do business with Kaseya.” The company is exploring customer-facing portals and other IT systems to close that gap.

15. Taking It All In: During Kaseya keynotes, Autotask CEO Bob Godgart was seated front-and-center – and taking notes faster than me.

14. Virtualization: The V-word is everywhere here. Blackie sees virtualization as a huge opportunity for both Kaseya and its partners going forward.

13. New Campus: MSP University this week expects to launch a redesigned, vastly improved Web site, according to co-founder Erick Simpson. The organization assists MSPs and vendors with MSP strategies, training and education.

12. When Bad Is Good: Kaseya CEO Gerald Blackie told me the US economy has not impacted business so far. On the contrary, he says Kaseya expects to double in size this year.

11. Linux Agent: Kaseya reinforced plans to offer management agents for Linux, HP-UX, AIX and other Unix and Linux offerings.

And finally, items 10 through 1.