Kroll, Living Security Unveil Updated Partner Programs

Living Security has completely overhauled its partner program.

Edward Gately, Senior News Editor

October 20, 2023

3 Min Read
partner program
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Kroll has expanded its Cyber Partner Program to include a new specialization for MSPs.

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Kroll’s Keith Carter

In addition, Living Security has overhauled its partner program and appointed Peter Streips as vice president of channel sales.

Kroll launched its first partner program in February. This expansion gives accelerated momentum to the program, which offers lifetime returns to partners on Kroll’s suite of cybersecurity solutions.

This expansion to MSPs brings Kroll’s end-to-end cybersecurity expertise and technology, which includes managed detection and response (MDR), threat detection, threat hunting and incident response, to more customers. In this new specialization, Kroll onboards and provides services to the MSP who in turn can onboard any number of clients from SMB to large enterprise. Kroll will provide remediation advice, reporting and technical account manager support to the MSP, backed by its incident protection warranty.

“We are fully committed to growing our channel program, and ensuring our lifetime commissionable and resale opportunities offered are unmatched in the industry,” said Keith Carter, global head of channel and alliances in Kroll’s cyber risk business. “Despite only launching the program earlier this year, we can proudly say that we already have over 50 active partners currently enjoying the program benefits, including MSPs, VARs and IT providers. We are delighted to be able to provide a bespoke offering for our MSP partners, as they have demonstrated the ability to provide specialized outsourced IT and network support services. We recognize that an MSP will have a level of capability and internal infrastructure to manage, maintain and provide proactive support to their clients. Partnering with Kroll allows the MSP to add security services, and in particular our industry recognized MDR platform, to enhance their portfolio supporting their clients with a relatively low cost to entry.”

The Kroll MSP specialization is a volume reward model based on endpoint commitment and attainment. MSPs will have an IT managed services infrastructure, which includes a call-ticketing system and local implementation resources, as well as an operational support team. Other requirements include technical expertise to offer incident management support, and pre-sales technical certification.

New Living Security Channel Leader

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Living Security’s Peter Streips

Also Thursday, Living Security launched its new global program, which is a ” complete overhaul to our program,” Streips said.

“Living Security has had a partner program for some time, but this new program is much more robust and partner friendly to support our partner-first approach to business,” he said.

The new global channel program will open additional revenue streams, allow partners to expand their business horizons, and recognize and reward the efforts of both internal and external partners.

Streips joins Living Security from Akamai, where he was director of North American channels for cloud computing.

“I’m excited to join Living Security at this critical juncture,” he said. “With our industry-leading discounts, lucrative sales incentive program, dedicated business development representative (BDR) support and quarterly rebates, we aim to enable our partners to reach new heights. Living Security‘s partner program aims to supercharge partner business growth, designed with partner profitability at its core. Our commitment to innovation doesn’t stop there as the program provides our partners with unique opportunities to showcase the transformative potential of our enterprise-grade human risk management platform and security awareness training products.”

Key features of the revamped program include:

  • Up to 30% margin for partner-sourced deals new to Living Security.

  • Assured lead flow to proactive partners, ensuring they can deliver strong sales, onboarding and continuous support to clients.

  • Market development funds to increase market awareness and SPIFFs for sales and technical teams who source net new business.

  • Quarterly rebates allowing the partner to reinvest in future marketing campaigns.

  • Access to a dedicated Living Security channels specialist to help build pipelines and acquire new customers.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Edward Gately or connect with him on LinkedIn.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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