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ShoreTel Revamps Partner Program with Focus on Relationships
If you're a ShoreTel partner and you've been feeling a little neglected, buck up. The company has taken the wraps off a brand new reseller program replete with enhancements, designed to simultaneously help partners push unified communications (UC) solutions and improve their partner status and training. Short and sweet details follow ... Here's the breakdown on ShoreTel's new offerings:
Dave Courbanou
January 19, 2012
1 Min Read
If you’re a ShoreTel partner and you’ve been feeling a little neglected, buck up. The company has taken the wraps off a brand new reseller program replete with enhancements, designed to simultaneously help partners push unified communications (UC) solutions and improve their partner status and training. Short and sweet details follow …
Here’s the breakdown on ShoreTel’s new offerings:
ShoreTel University: Certification Central has arrived, an update and replacement to the previous Learning Management System. Certification Central conglomerates a variety of courses, calendars and tracking notifications to help resellers take advantage of all ShoreTel resources. Training is key to differentiation, which, in turn, is key to finding new leads. Smart move, ShoreTel.
Champion Partner Dashboard: When resellers aren’t training, they’re talking bottom line. The new Champion Partner Dashboard can help resellers “do business with ShorTel,” which includes an aggregate of partner metrics, requirements for new achievements and a whole lot more. This dashboard also provides partners with a sort of “performance review” at a glance, since partners can take a look their customer satisfaction ratings and overall standing with ShoreTel.
ShoreTel’s moves are akin to many other vendor moves creating simple-to-use dashboards in the cloud. As an added bonus, the ShoreTel Reseller Store is also getting an update, so partners can dive into co-branding marketing tools, get a deep-dive into reference guides and learn a few new tricks on building out customer demand. Partners anxious to jump on board, or prospective partners looking to join up, can check out ShoreTel’s partner portal here.
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