Talkdesk Takes On Contact Center Rivals in Competitive Business

We learn about recent updates to Talkdesk Phone and the company's contact center platform.

Craig Galbraith, Editorial Director

October 21, 2021

Contact center is one of the most competitive technologies in the entire industry. So we set up a conversation with Chad Haydar, global VP of channel sales at Talkdesk, to dive into the topic.

Here, Haydar discusses the company’s platform and fills us in on its recent Talkdesk Phone announcement. He also explains how Talkdesk recently getting $230 million in a funding round will help its partners. Furthermore, we hear how the supplier’s “CX strategists” help partners forge deals with customers.

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About the Author

Craig Galbraith

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

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