The Bottom Line In Efficient Service

By Eric Townsend 2

customer service

Many technologies can help you tweak your managed services operations to provide better more efficient service. But Intel vPro technology delivers real dollars directly to your bottom line using the tools you already own. See these real-world numbers from MSPs like you.

Using Intel vPro technology with your existing management console software lets you walk into your customers and prospects with demonstrably greater value—less PC downtime, fewer interruptions, greater security, faster problem resolution, and lower power costs.

Rick Vines, president of Axcell Technologies puts it this way: “Without a doubt, vPro is a competitive advantage. It gives us a better offering than the other guy. It makes us look smarter – we’re bringing the customer something new with visible value to their business. And we’re doing it all more efficiently than our competitors.”

By reducing the cost of service delivery, you can enjoy better margins, improved utilization of personnel, and faster responses to customers. See how providers like you—such as Speros, Axcell Technologies, Circle Computer, and Green Light Business Technologies—are using vPro to establish competitive advantage.

In the words of Sean Furman, president of STF Consulting, “Tools like vPro definitely support our competitive advantage. It puts us in a position to deliver more than other providers.”

This means you don’t have to make tough decisions or perform complex calculations to improve your bottom line, and that’s something I think we can all be grateful for.

eric townsend