SolarWinds Provides More Hybrid IT Support with Updated Portfolio

SolarWinds has unveiled enhancements across its IT operations management portfolio to give IT pros new levels of hybrid IT support.

The updates include new versions of network, systems and database management products. SolarWinds said the updates show how it is extending its promise to help IT pros by offering complete visibility.

The company built the portfolio to meet the needs of IT pros operating in hybrid IT and responding to economic pressures.

Channel Sales and Support

Lee McClendon is senior vice president of product management for IT operations management at SolarWinds. He said a number of the new features align with both hardware and software vendors that rely on channel vendors for sales and support.

SolarWinds’ Lee McClendon

“Nutanix and VMware both rely heavily on channel partners, and we now have multiple new features across multiple products that can be sold alongside to monitor those new deployments as well as their existing infrastructure,” he said. “PostgreSQL is an open-source database that relies on the channel and community for ongoing support. SolarWinds’ ability to monitor and optimize Postgres provides channel vendors the ability to solidify the channel partner’s relationship with a joint database platform and monitoring solution.”

The importance of technology in fueling business success during times of crisis highlights the need for complete, end-to-end IT operations management offerings to scale for demand and simplify complexity, according to SolarWinds.

Consolidating to a single provider offering full-stack visibility allows organizations to meet today’s challenges. And it sets them up for more success moving forward, the company said.

“SolarWinds has always aimed to foster a good, working relationship with channel partners,” McClendon said. “With the latest set of updates, channel vendors have an opportunity to sell monitoring solutions … enhanced to address today’s modern infrastructure and software solutions.”

End Customer Challenges

End customers have to do more with less, he said. With work from home, reliance on SaaS applications, VoIP and more, customers need to ensure everything is working correctly in hundreds, if not thousands of locations, he said.

“You can no longer walk to IT for a replacement,” McClendon said. “These enhancements help IT departments ensure that regardless of where an individual is working from, or what system or application they are connecting to, they can do so. These features, alongside existing infrastructure and optimization features help ensure that every dollar, megabyte, or CPU cycle is accounted for.”