Citrix Launches GoToManage for VARs, MSPs

Citrix Online has launched GoToManage, a remote monitoring and management (RMM) tool for VARs and managed service providers. To launch the tool, Citrix quietly acquired Paglo Labs, a SaaS (software as a service) specialist in the MSP market. How will GoToManage potentially benefit channel partners? Citrix Online VP Elizabeth Cholawsky and Paglo CEO Brian de Haaff provide details in these two FastChat videos.

The VAR Guy

February 24, 2010

go_to_manageCitrix Online has launched GoToManage, a remote monitoring and management (RMM) tool for VARs and managed service providers. To launch the tool, Citrix quietly acquired Paglo Labs, a SaaS (software as a service) specialist in the MSP market. How will GoToManage potentially benefit channel partners? Citrix Online VP Elizabeth Cholawsky and Paglo CEO Brian de Haaff provide details in these two FastChat videos.

First, a little background: Citrix Online is entering the increasingly crowded market for RMM tools used by MSPs and VARs. As part of the strategy, Citrix will likely connect the dots between the company’s existing GoToAssist product line and the new GoToManage product line (which is the rebranded Paglo SaaS service).

But what is Citrix Online’s broader strategy for Paglo and GoToManage? And how will MSPs and VARs potentially benefit? The following two FastChat videos with Cholawsky and de Haaff potentially provide some answers:

Citrix Online’s GoToManage Strategy

Paglo’s History and MSP Focus

Next Moves

The VAR Guy will be watching to see how Citrix ultimately positions GoToManage, amid potential competition with entrenched on-premise and emerging SaaS management tools.

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