Latest Telco, IT Offerings to Sell: Lumen, 8x8, VMware, HPE, More
Channel Futures' latest services roundup includes file storage, AI-driven contact center and SASE.
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The 8×8 XCaaS platform brought in some enhancements.
The platform, which contains both the vendor’s UCaaS and CCaaS offerings, now features an intelligent customer assistant for contact center. The assistant helps agents and their customers using conversational AI.
Claudia Adrien covered the update.
Cisco went live with the beta version of its extended detection and response (XDR) offering.
Cisco XDR will hit general availability in July. It uses evidence-backed automation to prioritize and remediate security incidents.
At the same time, Cisco has evolved the advanced tiers of its Duo MFA offering to provide a higher level of baseline security.
Edward Gately’s RSA reporting also included Cisco.
Aruba Networks introduced changes to its Central network management platform.
Executives touted the new time travel feature, which allows network admins view the state of their network environment at a particular point in time in order to diagnose particular issues.
In addition, IT teams can now view their network environments in a “solar system” view.
Read about the changes, which Aruba introduced at its annual Atmosphere conference.
VMware‘s new Cross-Cloud portfolio helps MSPs target midmarket customers.
The new bundle brings together multiple cloud services that MSPs might have sold separately before, including VMware Aria’s centralized governance and VMware Tanzu’s application delivery.
MSPs register as cloud service providers and demonstrate expertise in hybrid and multicloud.
Kelly Teal reported on VMware.
California-based IT strategy firm Bridgepointe Technologies announced two new telecommunications-related suppliers that its advisors can leverage.
Managed technology solutions provider Telesystem added Bridgepointe to its Elite partner program, making it the 10th such member. Telesystem chooses those partners based on “size, scope, product alignment and marketing resources.”
Then Bridgepointe announced a supplier agreement with India-based Bhari Airtel. Airtel offers a digital infrastructure solution that advisors can sell to multi-location customers that need help in India and Africa.
Read the Telesystem and Airtel press releases.
Here’s some news for you: Ooma bulked up its POTS replacement platform.
The Ooma AirDial platform got new management features that allow businesses to move off copper lines. API integration, roles-based access and temperature readings are just a few of the updates.
See the news Ooma announced on April 25.
HPE added a scalable file storage offering.
The update enhances HPE’s Alletra storage portfolio in a big way, as the portfolio previously lacked file storage support. HPE partnered with VAST Data to use its “Disaggregated, Shared-Everything (DASE)” scale-out platform.
Read more about the storage offering.
The mega disti rolled out TD Synnex Capital solutions.
Starting in the United Kingdom, Capital Solutions comprises a set of financial and leasing services designed to give partners more flexibility. TD Synnex Capital is a new entity.
Christine Horton wrote about the implications for resellers.
A new bundle from Sangoma brings the cloud communication provider’s many offerings together.
Sangoma Suite features contact center, phones, SD-WAN and cloud security. Executives said end customers can simplify their communications experience by harnessing all of these technologies from a single source.
Check out another Claudia Adrien ditty.
Pure Storage rolled out a single operational model for managing manage block and file storage.
The vendors’ executives said businesses for too long have had to run block and file-related operations in silos. But File Services for FlashArray software can help users reduce cost of storage ownership by more than 50%.
“A lot of customers have wanted to see the efficiency and the simplicity of a single operational model,” one exec told Channel Futures.
Jeffrey Schwartz wrote all about the update from Pure Storage.
SentinelOne launched a unified security data platform.
Security Data Lake, which is native to the cloud, lets customers view data across different security ecosystems. It also taps into AI-powered anomaly detection capabilities.
Read about it as part of Edward Gately’s RSA reporting.
Lumen Technologies developed an in-house solution that anticipates cyberattacks before they hit the customer.
Rapid Threat Defense exists as part of the Lumen SASE portfolio. Lumen’s Black Lotus Labs threat intelligence team developed the solution, which automatically blocks malicious traffic.
View Lumen’s press release on the matter.
Versa Networks executives said their new zero-trust security offering is the first of its kind to cater to both remote and on-premises users.
In particular, Versa Zero Trust Everywhere extends into the campus environment to shore up security for office workers as well as remote workers.
In other news, Versa signed an agreement with Lumen Technologies to function as Lumen’s third secure access service edge (SASE) partner.
View the remote access news on Versa’s website.
Prosimo introduced its Cloud-Native Networking Suite, geared toward accelerating multicloud adoption.
Prosimo executives said they are improving operational efficiency and accelerating cloud adoption with the new suite of offerings. The portfolio includes a Visual Transit Builder, designed to simplify connectivity, and a Cloud Tracer troubleshooting tool.
Take a look at Prosimo’s announcement.
Prosimo introduced its Cloud-Native Networking Suite, geared toward accelerating multicloud adoption.
Prosimo executives said they are improving operational efficiency and accelerating cloud adoption with the new suite of offerings. The portfolio includes a Visual Transit Builder, designed to simplify connectivity, and a Cloud Tracer troubleshooting tool.
Take a look at Prosimo’s announcement.
POTS replacement solutions, file storage and all manner of IT offerings hit the indirect sales channel last month.
Channel partners continue to gain a foothold as a favored go-to-market strategy for the technology vendor community. More and more suppliers of B2B information and communications technology (ICT) products and services tell Channel Futures they’re leaning on partners to deliver their offerings.
“We have a huge sales force on the direct side, but we can’t get to every market and every customer, and there are tremendous relationships within the [technology advisor] channel with customers, and a lot of times the MSPs and the VARs take our products and turn them into reality as they deliver them to the customer,” Michael Caralis, vice president of business markets for Verizon Business, told Channel Futures earlier this month.
Verizon’s Mike Caralis
Our latest roundup of new products and services features a diverse set of partners. The traditional IT side is well represented, with players like IBM, HPE and Cisco on this list. The technologies within that bucket included file storage and cloud application delivery.
The telco, or service provider, side of the channel also stands proudly on this list, although those vendors would point out that they’re not just doing telco. For example, Lumen added a cybersecurity solution.
On the cloud communications side, AI mania continued to envelope the contact center as a service (CCaaS) space, with 8×8 unveiling a new customer assistant.
Take a stroll through the 15 images above to see a smattering of new or updated telecom and IT offerings that channel partners can sell.
Or check out the March edition of new products and services.
Want to contact the author directly about this story? Have ideas for a follow-up article? Email James Anderson or connect with him on LinkedIn. |
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