PSA RMM News & Trends

Stay updated on the latest developments in the PSA/RMM market with our comprehensive news coverage. Explore cutting-edge insights, automation trends, product updates and expert analysis to optimize your operations and stay ahead in the dynamic world of PSA/RMM technology.

Marc Monday joins ServiceNow
People on the Move
ServiceNow Americas Channel Gets Citrix, Sage Alum as LeaderServiceNow Americas Channel Gets Citrix, Sage Alum as Leader

Marc Monday has cut his teeth in go-to-market efforts at some of the largest software providers in the world.

byJames Anderson, Senior News Editor
Jan 14, 2025
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1 Min Read
MSP reaction to Fred Voccola transition
People on the Move
MSPs Praise Fred Voccola Post-Departure, Urge ChangeMSPs Praise Fred Voccola Post-Departure, Urge Change
byChristopher Hutton
Jan 10, 2025
1 Min Read
TimeZest's Gerwai Todd and Focus Group's Neil Hall
People on the Move
Change at the Top: New, Changing Roles for Leaders at Pia, Focus GroupNew, Changing Roles for Leaders at Pia, Focus Group
byChristine Horton
Jan 7, 2025
1 Min Read
Kaseya State of the MSP report
Technologies
Kaseya: Profitability Top Focus for MSPs in 2025Kaseya: Profitability Top Focus for MSPs in 2025
byChristopher Hutton
Jan 7, 2025
1 Min Read
Kaseya-ConnectWise battle heats up in RMM/PSA
PSA RMM News & Trends
Kaseya Overtakes ConnectWise as NinjaOne, Halo Gain GroundKaseya Overtakes ConnectWise as NinjaOne, Halo Gain Ground
byChristine Horton
Dec 17, 2024
1 Min Read
Channel Futures' top IT and software vendor leaders for 2024
Channel Business
Channel Futures' Top IT & Software Vendor Channel Leaders for 2024Channel Futures' Top IT & Software Vendor Channel Leaders for 2024
byChristopher Hutton
Dec 17, 2024
19 Slides
TeamViewer acquisition of 1E
Mergers & Acquisitions
TeamViewer Acquisition of 1E Builds Company's DEX Chops
TeamViewer Acquisition of 1E Builds Company's DEX Chops
Dec 10, 2024
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1 Min Read
byChristine Horton, Contributing Editor
N-able adds to Technology Alliance Program
Cybersecurity News
N-able Adds Cyber Resilience Tools via Tech Alliances
N-able Adds Cyber Resilience Tools via Tech Alliances
Dec 5, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
Kaseya Fedramp accreditation
Channel Business
Kaseya Working Toward Federal Compliance in 2025
Kaseya Working Toward Federal Compliance in 2025
Nov 25, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
N-Able Adlumin acquisition
Channel Business
N-able Acquires XDR/MDR Provider Adlumin
N-able Acquires XDR/MDR Provider Adlumin
Nov 21, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
TD Synnex StreamOne marketplace gets updates
Distribution
TD Synnex Adds New Billing, Automation Tools to StreamOne
TD Synnex Adds New Billing, Automation Tools to StreamOne
Nov 12, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
ConnectWise's Jeff Bishop on stage at IT Nation Connect 2024, Orlando, Nov. 7.
Channel Sales & Marketing
IT Nation Connect: MSPs Should Seize AI Opportunities
IT Nation Connect: MSPs Should Seize AI Opportunities
Nov 7, 2024
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7 Slides
byEdward Gately, Senior News Editor
ConnectWise's Manny Rivelo (left) and Jason Magee at IT Nation Connect 2024, Orlando, Nov. 6.
Channel Business
IT Nation Connect: New ConnectWise CEO Vows Continued Innovation
IT Nation Connect: New ConnectWise CEO Vows Continued Innovation
Nov 6, 2024
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1 Min Read
byEdward Gately, Senior News Editor
ConnectWise IT Nation Connect 2024
Cybersecurity News
IT Nation Connect: New ConnectWise Cybersecurity Offerings for MSPs
IT Nation Connect: New ConnectWise Cybersecurity Offerings for MSPs
Nov 6, 2024
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6 Slides
byEdward Gately, Senior News Editor
DattoCon 2024
Channel Business
The 20 MSP, Others Shine with Awards at DattoCon
The 20 MSP, Others Shine with Awards at DattoCon
Oct 30, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
Kaseya CEO Fred Voccola
Channel Business
DattoCon: MSPs Essential to Global Economy, Argues Kaseya CEO
DattoCon: MSPs Essential to Global Economy, Argues Kaseya CEO
Oct 29, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
DattoCon: Kaseya announces SaaS Alerts buy, User version of Kaseya 365.
Backup as a Service (BaaS) Industry News
DattoCon: Kaseya Debuts 365 User Version, Buys SaaS Alerts
DattoCon: Kaseya Debuts 365 User Version, Buys SaaS Alerts
Oct 29, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
cybersecurity compliance
Cybersecurity News
N-able Unveils Cybersecurity Compliance Initiatives for Partners
N-able Unveils Cybersecurity Compliance Initiatives for Partners
Oct 25, 2024
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1 Min Read
byEdward Gately, Senior News Editor
RMM/PSA market market share evening out, says Canalys.
PSA RMM News & Trends
ConnectWise's RMM/PSA Market Share Shrinking as Rivals Creep Up
ConnectWise's RMM/PSA Market Share Shrinking as Rivals Creep Up
Oct 17, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
Hornetsecurity unveils Microsoft 365 Multi-Tenant Manager
Technologies
Hornetsecurity Debuts Microsoft 365 Multitenant Management Software for MSPs
Hornetsecurity Debuts M365 Multitenant Management Software for MSPs
Oct 9, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
Kaseya launches FedRAMP application process
Regulation & Compliance
Kaseya Launches Federal Compliance Process
Kaseya Launches Federal Compliance Process
Oct 1, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
MSP 501 gala special award winners feted
Channel Business
Images: 2024 Channel Futures MSP 501 Gala Special Award Winners
Images: 2024 Channel Futures MSP 501 Gala Special Award Winners
Sep 27, 2024
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19 Slides
byCraig Galbraith, Editorial Director
CFTV: Kaseya's Jason Pryce at MSP Summit.
PSA RMM News & Trends
MSP Efficiencies Gained from Kaseya Acquisitions, Integrations Part of 'Bigger Plan'
Efficiencies from Kaseya Acquisitions Part of 'Bigger Plan'
Sep 27, 2024
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7 Min View
byCraig Galbraith, Editorial Director
Incoming ConnectWise CEO Manny Rivelo
Channel Business
No Big Changes: Manny Rivelo to 'Polish Corners' as New ConnectWise CEO
Manny Rivelo to 'Polish Corners' as New ConnectWise CEO
Sep 25, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
People on the Move
Former Forcepoint CEO to Succeed Magee at ConnectWise
Former Forcepoint CEO to Succeed Magee at ConnectWise
Sep 23, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
NinjaOne enhanced its MSP support
Channel Business
New MSP Support from NinjaOne Includes Free Warranty Tracking
New MSP Support from NinjaOne Includes Free Warranty Tracking
Sep 17, 2024
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1 Min Read
byEdward Gately, Senior News Editor
ConnectWise marketplace getting revamp
Channel Sales & Marketing
ConnectWise Reveals MSP Marketplace Revamp
ConnectWise Reveals MSP Marketplace Revamp
Sep 4, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
NinjaOne's Sal Sferlazza
PSA RMM News & Trends
NinjaOne CEO: MSPs Face Big Challenges, But Opportunities Await
NinjaOne CEO: MSPs Face Big Challenges, But Opportunities Await
Sep 3, 2024
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1 Min Read
byCraig Galbraith, Editorial Director
Endpoint management from NinjaOne now available via AWS
Cloud Computing News & Updates
NinjaOne Joins AWS Partner Network
NinjaOne Joins AWS Partner Network
Aug 27, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
N-able Technology Alliance Program gets new vendors
Channel Sales & Marketing
N-able Adds Automation, PSA, AI Tools to Alliance Program
N-able Adds Automation, PSA, AI Tools to Alliance Program
Aug 13, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
PSA RMM News & Trends
More than 4,000 MSPs Using Kaseya 365, Company Says
More than 4,000 MSPs Using Kaseya 365, Company Says
Jul 24, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
A new report said MSP customer satisfaction does not completely correlate with profitability.
Channel Sales & Marketing
Link Between Customer Satisfaction and MSP Profitability Not What You Think
Study Shows Limits of Customer Satisfaction’s Impact on Profits
Jul 24, 2024
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1 Min Read
byDave Raffo, MSP News Editor
MSP programs abound in the channel
Channel Sales & Marketing
Forescout, Cato, Produce8, IT Vendors Eye MSP Programs
Forescout, Cato, Produce8, IT Vendors Eye MSP Programs
Jul 9, 2024
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14 Slides
byJames Anderson, Senior News Editor
Best MSP tools and software
PSA RMM News & Trends
2024’s Best MSP Tools and Software Reviewed
2024’s Best MSP Tools and Software Reviewed
Jul 5, 2024
byDave Raffo, MSP News Editor
Channel Sales & Marketing
Coffee with Craig and James Episode 139: Kaseya CEO Fred Voccola
Coffee with Craig and James Episode 139: Kaseya CEO Fred Voccola
Jun 28, 2024
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1h 3m Listen
byCraig Galbraith, James Anderson
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Mar 24 - Mar 27, 2025
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