Charles IT Acquires Fellow MSP to Expand in Connecticut, Metro New York

This month’s flurry of M&A activity continues with Charles IT, No. 195 on our 2021 MSP 501, buying NST Systems. The merging of the two companies will allow Charles IT to expand its services throughout Connecticut and metro New York.

Charles IT specializes in supplying IT services to highly regulated industries. The company helps clients navigate disaster recovery, cloud services and complex compliance, from HIPAA to CMMC and DFARS.

NST Systems brings to the table more than 27 years of experience in IT consulting and managed IT services. Their services have an emphasis on data loss prevention, disaster backup and recovery. They also include 24/7 monitoring, and live support for small and midsize businesses.

CharlesIT’s Foster Charles

“We’re very excited to bring on board a company with such a consistently high level of customer service that mirrors our own core values,” said Foster Charles, founder and CEO of Charles IT. “We look forward to continuing to provide clients with fast response, improved ROI on their IT, and confidence in their systems.” 

Charles IT boasts an average response time under 5 minutes, and time to resolution of just 5 1/2 hours. The company says that puts it in the top 3% of all service providers. Charles IT is a SOC 2 Type 2 certified solution provider. The MSP frequently serves customers in health care, manufacturing and government; plus, nonprofits and financial services.

We’re only 11 days into the new yea, and no sign of a slowdown on the M&A activity front.