IT Nation Leader Craig Fulton Leaving ConnectWise After 16 Years

ConnectWise’s Craig Fulton

ConnectWise veteran Craig Fulton, who led IT Nation, is leaving the company after 16 years. He’s been the company’s chief customer officer for the last four years.

Fulton announced his departure on LinkedIn. As chief customer officer, he led IT Nation, a global community of peers, thought leaders and experts. He also oversaw cybersecurity consulting, business consulting, education and customer events teams.

“My life’s chapter at ConnectWise is closing,” he said. “After exactly 16 years this month, I’m moving on to my next adventure. Although I do know that it will involve advisory work for ConnectWise over the next few months, I don’t know exactly where the future will take me. I just know that I’ve run hard and happily for the last 16 years. And I need to take some time to recharge, focus on my family and myself so I can start my next chapter energized and with the same passion I gave ConnectWise, our partners and my friends.”

Jason Magee is ConnectWise’s CEO.

“Craig has been with ConnectWise for 16 years and has played many important roles,” he said. “He is most well-known for his passionate advocacy, love for our partners and great team building; a legacy we know his team is ready to carry forward. He has built the IT Nation into the premiere community for TSPs, and he has personally developed a committed, high-performing team that we know will continue in that tradition. We’re a tight-knit group at ConnectWise, and are incredibly supportive of one another at work and beyond. Craig said it best in his LinkedIn post, that this was a personal decision he made with his family. We’re grateful he’ll remain a close member of our extended family for years to come. In the short term, Craig will stay on behind the scenes to transfer institutional knowledge and assist in community.”

Massive Growth During Fulton’s Tenure

Fulton’s tenure spanned from systems engineer at ConnectWise MSP, to chief product officer and then leader of the IT Nation community.

“I am also fortunate to have seen the company grow from 30 people in a tiny office in Tampa to over 3,000 globally with a new office in downtown Tampa,” he said. “What an incredible story and I am forever grateful to be a part of it. To my colleagues, thank you for including me.”

Fulton said he’s excited for the future of ConnectWise and its partners.

“Rest assured, the IT Nation is in great hands and will continue to help you build more memories and have more success,” he said. “If you recall, earlier last year the IT Nation was moved under the leadership of Amy Lucia, ConnectWise CMO. She is one of the most passionate and partner experience-minded leaders I’ve worked with. So I wholeheartedly trust that she will continue to put the best interests of the TSP community at the center of her leadership. The IT Nation will continue to be led by Corie Leaman, Andre Gilmore, Stu Applegate and Dan Scott, which whom many of you have come to know. They may not be as wild as me at times, but they are pretty great people. They care for our partners and our community, they are dedicated to your success.”