IT Service Provider Marketing Firm Ulistic Integrates with Autotask, ConnectWise
IT service provider marketing and web site services firm Ulistic has integrated its web site form lead generation with Autotask and ConnectWise professional service automation platforms. The integrations mean leads generate tickets in the PSA systems, creating a smooth workflow that can be tracked. Here are the details.
March 3, 2015
IT marketing and business development firm Ulistic has announced that it is among the companies now integrating with professional services automation providers Autotask and Connectwise.
The integrations are designed to provide a seamless flow of leads from managed service provider websites that rely on Ulistic’s services directly into these PSA platforms. It's something that managed service providers have wanted for quite some time, Ulistic CEO Stuart Crawford told MSPmentor.
“Managed service providers have been after us for a long time to integrate with their PSA services,” he said.
Ulistic announced integration with Autotask's PSA first, and soon followed up with the ConnectWise integration, Crawford said. The ConnectWise integration took a little longer as Ulistic waited for access to the company's new RESTful APIs.
How it works
Leads filled out on any Ulistic website can now be automatically setup in Autotask or ConnectWise, Crawford said. Web form completion triggers ticket creation, ensuring that MSPs can maintain complete and accurate records of leads and can follow up immediately.
About the Author
You May Also Like