Kaseya Unveils Business Management Solution, Acquires Vorex

Kaseya today announced the Kaseya Business Management Solution, which is designed to give the company's managed service provider (MSP) partners the ability to "design, sell and deliver profitable new service offerings that address high-growth sectors of the IT market – at a market-disruptive all-inclusive price of $25 per user, per month." Here are the details.

Dan Kobialka, Contributing writer

February 9, 2016

2 Min Read
Kaseya CEO Fred Voccola
Kaseya CEO Fred Voccola

Kaseya today announced the Kaseya Business Management Solution (BMS), which is designed to give the company’s managed service provider partners the ability to “design, sell and deliver profitable new service offerings that address high-growth sectors of the IT market – at a market-disruptive all-inclusive price of $25 per user, per month.” 

The remote monitoring and management (RMM) software provider also is offering a free one-year BMS license for all ConnectWiseAutotask and Tigerpaw Software customers.

In addition, Kaseya has acquired professional services automation (PSA) platform provider Vorex for an undisclosed sum. 

So what do the announcements mean for Kaseya and its MSP partners? 

Kaseya said BMS can help MSPs in a number of areas, including:

  • Reduces cost and enables productivity improvements across all departments.

  • Streamlines the process of marketing, selling, billing, deploying and supporting new services. 

  • Automates staff scheduling. 

“Kaseya believes that MSPs should minimize the amount of money spent on non-revenue generating products and activities,” Kaseya CEO Fred Voccola said in a prepared statement. “Kaseya has raised the bar for improving staff productivity and business profitability by introducing Kaseya BMS at an unheard of price point.”

A Kaseya spokesperson told MSPmentor that BMS represents a combined research and development investment of $25 million by Kaseya and Vorex to “provide the premier end-to-end business management solution for MSPs.”

“We knew that we wanted to offer a PSA solution to our customers, but we felt that the current first-generation offerings had shortcomings that made them unattractive to us – and to our customers,” the spokesperson said. “We wanted to start with a fresh slate – with a ‘born-in-the-cloud’ solution that would provide our customers with ‘business agility,’ i.e. the ability to react quickly to market opportunities by rolling out new service offerings.”

Kaseya will continue to focus on developing products that adopt its “Times Twenty” initiative – $1 invested in Kaseya should yield $20 in revenue for the MSP, according to the spokesperson. 

The company also expects to announce additional products and services this year designed to help its MSP partners achieve their business goals.

What are your thoughts on this week’s IT security stories to watch? Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at [email protected].

About the Author

Dan Kobialka

Contributing writer, Penton Technology

Dan Kobialka is a contributing writer for MSPmentor and Talkin' Cloud. In the past, he has produced content for numerous print and online publications, including the Boston Business Journal, Boston Herald and Patch.com. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State College (now Bridgewater State University). In his free time, Kobialka enjoys jogging, traveling, playing sports, touring breweries and watching football (Go Patriots!).  

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