LabTech 2013 Improves Autotask Plugin, Adds TeamViewer Integration

July has been a big month for remote monitoring and management platform provider LabTech Software, which recently announced LabTech 2013, an update to the platform that improves ease of use and adds features such as redesigned Autotask integration, TeamViewer remote support and remote access, and new anti-virus managed security policies, to name a few.  Building on the momentum of that announcement, LabTech Software, a ConnectWise Capital company, provided a glimpse into its most recent partner numbers, too, which have grown to 3,500.  Here’s a deeper dive into both announcements.

LabTech Software CEO Matt Nachtrab says the update to the LabTech Software platform is the product of partner feedback. LabTech Software counts a more user-friendly design among the updates. Another big update comes in the next generation Autotask Plugin 6.0, which lets users of the Autotask professional services automation platform leverage the integration between the two products for better business intelligence, revenue optimization and cost cutting. Other new features include the following:

“Existing partners will appreciate how much LabTech 2013 optimizes their current LabTech investment, while new partners will experience the feeling of having a remote monitoring and management solution that seems as though it was built exclusively for them,” Nachtrab said in a statement.