Tigerpaw Product Roadmap: Mobile CRM, Executive Reports

Tigerpaw Software CEO James Foxall today showcased his company’s new mobile customer relationship management (CRM) offering at the Tigerpaw Partner Conference in Chicago. The CRM product will enables sales representatives to add accounts and contacts to their mobile devices instantly, Foxall said.

Foxall also unveiled a new automated reports offering along with executive reporting and billing features for Tigerpaw’s professional services automation (PSA) software.

“We’re not in a position where we need to ship something to make money,” Foxall said. “We’re trying to balance issue resolution, product refinement and new features.”

Foxall pointed out “quality” has been added to Tigerpaw’s core values, and his company will continue to search for ways to improve its offerings.

“We’re looking for ways to add automation,” he said. “We’re looking for ways to reduce keystrokes.”

Tigerpaw’s new automated reports product, meanwhile, is designed to move the company closer to its goal.

“I’m very excited to have this,” Foxall said. “It’ll work with every report in your report manager and any custom ones.”

Other new Tigerpaw features will include:

Foxall said Tigerpaw’s new products and features will become available as soon as they are ready.

“I believe all of this achievable before the end of this year, but nothing will be shipped before it’s ready to go out,” Foxall said.

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