Access Point Expands Managed Services

PRESS RELEASE — CHANNEL PARTNERS — Access Point, Inc. (Booth 545 and a Featured Sponsor), a leading national provider of integrated telecommunications solutions, has launched their enhanced Managed Network Services (MNS) solution.

The new suite of managed services is designed to better and more cost-effectively meet the day-to-day IT needs of SMBs and enterprise customers alike by monitoring and maintaining customer IP and private networks. Access Point’s 19 year history of delivering superior telecom and complex data network solutions puts them in an ideal position to provide customers top-notch managed services.

The MNS product offers real time visibility into wide area network availability and information on how a network is behaving. The most essential component of the managed services program is redundant 24/7/365 IT monitoring by the Network Operations Center for which a team of experts is available 24/7 to respond to system alerts as needed, thereby ensuring the ongoing availability of business-;critical technology for clients. Customers can access specific metrics such as traffic utilization, link latency, errors and threshold alerts, link status, and historical records of utilization via a cloud based portal.{ad}

Access Point is offering several options for monitoring and maintaining network availability. Emphasis is on fault detection and proactive maintenance on a real time level with significant focus into trouble resolution. Access Point engineers will troubleshoot and resolve those issues hand in hand with our customers IT staff or as a standalone agent.

Access Point also offers Wireless Backup service which provides a fully redundant and automatic failover in case of emergency. Wireless WAN provides another level of security as part of our managed services solution or as a standalone option. Our solution is a great complement to existing technologies such as T1, T3 MPLS networks, and even basic Cable modems. Smart failover technology allows businesses to instantly and seamlessly switch to a wireless data connection in case there is a primary network disruption of any kind – from basic network outages, to severe weather damage, or even primary equipment failure.

About Access Point, Inc.
Access Point, Inc. is a leading provider of data and voice telecommunications services through an expansive portfolio of traditional and broadband technologies focused towards the enterprise and SMB markets. Access Point has continually evolved its service footprint and product scope in order to offer the most complete and robust telecommunications solutions in the industry. From traditional voice and data services to leading edge-based solutions, Access Point is the gateway to the best available underlying networks while delivering unparalleled solutions, personal service and savings to its customers. Access Point’s services include broadband and dedicated internet access, hosted PBX, hosted IP, SIP Trunking, MPLS, wireless, local and long distance voice and many other communications technology services. Access Point empowers businesses to optimize their telecom services, consolidate billing, and seize opportunities for increasing and maximizing performance. Access Point delivers unique solutions and solid expertise across the entire intermodal telecom landscape.

Delivering communication solutions utilizing best of breed technologies for single and multi-location companies, Access Point is proud of its strong reputation for customer support, comprehensive services, and broad nationwide coverage. Access Point was founded in 1996 and is headquartered in Cary, NC. For more information visit www.accesspointinc.com.