Cbeyond Gives Customers Control of Cloud Services

Cbeyond Inc. announced Tuesday the release of Cbeyond Online, an self-service portal that enables the cloud provider’s customers to view, customize, manage and control their cloud computing services.

The Cbeyond Online portal supports TotalCloud Data Center, which launched in October 2012, and TotalCloud Phone System, which launched in December 2012.

Using this portal, Cbeyond customers now have the ability to view computing, storage, and network utilization and performance reports; add real-time compute, storage and network capacity; as well as to make changes to their cloud resources such as provision or resize their virtual machines.

Customers also can manage their phone system features, such as setting time-based conditional call routing, viewing call detail records and assigning phone numbers to handsets. Improved visibility into usage also enables customers to make decisions regarding capacity and shift utilization according to their needs.

“Business owners want to view their asset utilization quickly, and make easy but necessary account changes that impact their services and bills,” said Chris Ortbals, Cbeyond’s senior vice president of product management. “Cbeyond continues to design and upgrade our platform with SMBs in mind  delivering solutions to help them transition to the cloud and, at the same time, optimize their cloud usage once they have migrated to the cloud.”

Cbeyond Online functionality is able as a mobile client for download onto Android and Apple iOS (iPhone, iPad and iPod Touch) devices via Google play and iTunes respectively.