SIP Trunking On the Rise, But T1s Arent Dead

Cisco leads the list of installed PBX and UC manufacturers at respondents’ businesses, followed by, in alphabetical order, AT&T, Avaya, IBM, and Microsoft.

Craig Galbraith, Editorial Director

October 1, 2014

1 Min Read
Channel Futures logo in a gray background | Channel Futures

A new report from Infonetics Research reveals that half of companies it surveyed use SIP trunking today, with that number increasing to 78 percent by 2016.

The biggest drivers for the increase are to have centralized trunking, improved reliability, and speedier deployment/service changes. Barriers to adoption aren’t related directly to the service itself; some survey respondents are satisfied with their existing voice services, their service contracts aren’t up for renewal, or SIP trunks aren’t offered at their desired locations.

And while the use of T1s is declining, the older technology isn’t going away just yet.

“Businesses continue to migrate to VoIP and unified communications on their premises, but when it comes to connecting to the PSTN, legacy technologies have not disappeared,” said Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research. “T1 lines are still the most commonly used trunking service today, though they will come down by 2016 as the use of SIP trunking grows.”

Infonetics says Cisco leads the list of installed PBX and UC manufacturers at respondents’ businesses, followed by, in alphabetical order, AT&T, Avaya, IBM, and Microsoft.

Follow senior online managing editor @Craig_Galbraith on Twitter.

Read more about:

Agents

About the Author

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

Free Newsletters for the Channel
Register for Your Free Newsletter Now

You May Also Like