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Top-Rated Business Carriers Honored
ATLANTIC-ACM honored wireless carriers who received top rating from businesses in its 2012 Business Connectivity and Wireless Business Report Card
Channel Partners
June 28, 2012
1 Min Read
Strategy consultancy ATLANTIC-ACM announced its 2012 Awards for Business Connectivity and Wireless Business Excellence at the Yale Club of New York City Wednesday.
The awards were based on results from the 2012 Business Connectivity and Wireless Business Report Card, which rates carriers in key product and service categories based on approximately 3,800 individual carrier ratings by businesses.
Since 1995 the ATLANTIC-ACM Report Card series has been a source of carrier performance benchmarking information. The Business Connectivity and Wireless Business Report Card, now in its seventh year, measures performance in the business/enterprise segments.
Winners in the business connectivity category included:
Cablevision: CLEC/Cable/Fiber Billing
Cogent: CLEC/Cable/Fiber Data Value
Fibertech: CLEC/Cable/Fiber Brand, Sales Reps, Provisioning, Network Performance and Customer Service
Level 3: ILEC/IXC Brand, Sales Reps, Network Performance, Customer Service and Data Value
Sprint: ILEC/IXC Provisioning
tw telecom: CLEC/Cable/Fiber Voice Value
Windstream: ILEC/IXC Billing and Voice Value
Winners in the wireless category included:
AT&T Mobility: Billing
Verizon Wireless: Brand, Billing, Sales Reps, Network Performance, and Customer Service
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