Business Success Story: Solis Provides Client With Mobile Security They Can Bank On
Solis Security helped a banking client implement a mobility program to meet demands from employees and increase business opportunities — without opening the firm up to unnecessary risk.
October 11, 2016
The Company
Solis Security Inc.
LinkedIn: linkedin.com/company/solis
Twitter: @solissecurity
Solis Security has been a leading security and IT services provider since 2003. Companies from across the country rely on Solis to ensure their systems are secure and operational while their regulatory demands are met. From cybersecurity advice to full-scale IT, Solis Security is a trusted choice.
The Client
The client is a member of the banking industry.
The Challenge
The client was facing increasing pressure from its workforce to leverage mobile technology to increase business. The bank had a number of concerns about taking business to an outside environment: Would they supply the devices? Would the bank allow personal devices to be used (BYOD)? If so, what standards would need to be in place for those devices? Overall, what controls needed to be in place in order to adequately manage the new risk these devices were introducing to the bank?{ad}
The Solution
Solis started with a risk assessment of using mobile devices for business purposes that weighed the risks, costs and benefits associated with bank-supplied devices vs. employees’ personal devices. The client chose to leverage personal devices and Solis provided a mobile device management platform based on the client’s existing investment in Cisco Meraki. The client wanted a simple solution that effectively deployed the policies and controls they wanted without being overly intrusive to the employee or degrading the employee’s experience on their device. Solis was able to complete the backend configuration and deploy the software over a period of two weeks; this included training 50 employees on what the software did and didn’t do. Employee buy-in was a requirement and we made sure that happened before, during and after the installation.
The Results
The biggest win for the client was that they addressed a need their employees identified as being crucial to meeting their productivity goals and were able to maintain the level of network and data security they required. And employees who use the devices now have more flexibility and time in dealing with customers, resulting in a positive growth rate in new account sales and loan closings. Customer data is as secure as it would have been provided within the bank’s physical plant, and employees using mobile devices have about doubled the revenue they were able to produce before.
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