ConnectWise IT Nation: Security Steals the Scene
It was all cybersecurity on the Solution Pavilion floor.
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Last month, we wrote about Netsurion’s new retail-focused cybersecurity offering, Netsurion Connect, a secure connectivity solution that bundles SD-WAN architecture, secure Wi-Fi, a managed firewall and a suite of PCI DSS compliance tools through a subscription-based platform. Now it’s planning to incorporate EventTracker by service-chaining the SIEM functionality through the Netsurion edge appliance to SMB branch locations such as retail and food service.
This SOC-as-a-service provider lets you outsource the hard parts of managed security. Instead of an MSP having to go source security engineers, identify a process and purchase a SIEM, Arctic Wolf provides a ready-made solution that partners can deliver to their clients as part of their offerings. SOC isn’t a new thing, but it’s starting to creep downstream into the SMB market, driven by an increase in malicious activity as well as heightened audit and compliance requirements. Arctic Wolf is making big strides, having just secured $45 million in series C funding.
Are you an MSP that needs to quickly deliver billable security services? There’s an app for that. The cybersecurity market is a total mess of technologies and solutions that aren’t affordable, practical or simple to roll out. RocketCyber, which integrates with Autotask and ConnectWise, provides what it calls “Rocket Apps” that each align to a billable security service such as breach detection, cyberterrorist monitoring and event log monitoring. The company today offers about a dozen apps MSPs can use to quickly build up a managed security offering.
The simplest of adjustments to user privileges can take 10-15 minutes for a tech to handle the ticket, which wastes the client’s time and the MSP’s money. How can you ever hope to invest in providing advanced solutions when your techs are spending all their time messing with privileges? AutoElevate’s system identifies whatever needs admin privileges automatically and opens the ticket automatically, allowing the tech to approve or deny it almost instantly. They can even set it as a global rule, approving it for a set of users with one click.
IT documentation is necessary, but it’s also a giant pain. Liongard’s solutions automate the process of discovery, documentation, change detection and assessment of misconfigurations so it’s no longer a mind-numbing and error-prone manual process. Over time, the platform builds a historical record of user data to refine configuration of best practices. The whole goal is to gain insights into user behavior, permissions and policies. It integrates today with ConnectWise and IT Glue, with plans to bring Kaseya and Autotask into the fold in the near future.
Webroot has been a major ConnectWise partner since about 2013 and offers a slew of solutions such as threat intelligence, endpoint protection and DNS protection. But it was Webroot’s security awareness training that caught our attention here, since every MSP knows that the weakest link in any security solution is the dang user. While the training isn’t specific to SMBs, it’s just fact that enterprises have more resources to devote to more safeguards than businesses with fewer resources. By popular demand from MSPs, about a year ago, Webroot developed a program that provides training on security best practices, phishing simulations and compliance regulations, and is constantly working to automate the program and integrate it into its other solutions.
Webroot has been a major ConnectWise partner since about 2013 and offers a slew of solutions such as threat intelligence, endpoint protection and DNS protection. But it was Webroot’s security awareness training that caught our attention here, since every MSP knows that the weakest link in any security solution is the dang user. While the training isn’t specific to SMBs, it’s just fact that enterprises have more resources to devote to more safeguards than businesses with fewer resources. By popular demand from MSPs, about a year ago, Webroot developed a program that provides training on security best practices, phishing simulations and compliance regulations, and is constantly working to automate the program and integrate it into its other solutions.
The Solutions Pavilion at ConnectWise’s annual IT Nation conference is always a boisterous wonderland of vendors, OEMs and solution providers hoping to catch the attention of the MSPs in attendance. But between the food, alcohol and swag, they actually have some pretty great value propositions.
Unsurprisingly, a great many of the solution providers on the expo floor were either security providers or companies that have positioned their products to be more in line with the MSP demand for cybersecurity solutions that make it easy to spin up a managed security practice.
Click through to see just a few of the solution providers we chatted with at this week’s show.
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