ESET: Security Resellers, MSPs Not Earning CIOs' Trust
CIOs are subcontracting critical services to protect their businesses from increasing cyberthreats.
![Trust Trust](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/blta7fea1450464a836/6525e32e7370fc25c5c3e61a/Trust.jpg?width=1280&auto=webp&quality=95&format=jpg&disable=upscale)
Security resellers and MSPs certainly have their work cut out for them in terms of earning IT decision makers’ trust, and therefore maintaining their business.
That’s according to new research by ESET, which asked more than 100 IT decision makers about their future plans around cybersecurity and their views toward their security partners.
Trust is the most important factor for CIOs when choosing IT partners to work with, but trust appears to be falling short, with only one-half of CIOs saying they trust their existing security reseller quite a lot or a great deal, while less than one-quarter said the same about providers they don’t currently work with.
David Mole, ESET‘s U.K. channel director, tells us the lack of trust could be due to a lack of communication and transparency.
ESET’s David Mole