Image Gallery: SolarWinds MSP's Empower MSP
Our image gallery provides highlights from this week's SolarWinds MSP Empower MSP conference in Scottsdale, Arizona.
![SolarWinds MSP Empower MSP cover shot SolarWinds MSP Empower MSP cover shot](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/bltdcca04db08c89c53/65245d8fd319c6e15c40ad7c/SolarWinds-MSP-Empower-MSP-2018-feature.jpg?width=700&auto=webp&quality=80&disable=upscale)
Brian Benfer, SolarWinds MSP’s vice president of sales, welcomes attendees, saying it’s “really powerful to see everything we’re working on.” Behind the scenes, the vendor has more than 800 engineers working on products.
John Pagliuca, SolarWinds MSP’s senior vice president, said application consumption is faster among millennials and they are pushing technology innovation. They want to consume data, but don’t know where to get it and “definitely want to secure it.”
Robert Stephens, founder of the Geek Squad, co-founder of Assist and Best Buy’s former CTO, gave a lively presentation on predicting and preparing for the future. It’s not enough to know the technical future; you need to translate it, answer customers’ questions and help business leaders solve their problems, he said.
Bitdefender’s booth at the conference. SolarWinds MSP uses Bitdefender for its antivirus offering.
Falanx Group is one of two SolarWinds Threat Monitoring Service Providers (TMSPs). It provides outsourced security operations center (SOC) services along with the Threat Monitor platform that includes automated threat detection, active response to security incidents and audit-ready reports.
Partners socialize and catch up on work between sessions. John Pagliuca said SolarWinds MSP differentiates itself from competitors by having two platforms and “listening to customers and giving them what they need.”
Opaq’s booth at the conference. The cloud security provider has an open API and integrates with SolarWinds MSP.
Greg Lissy, SolarWinds MSP’s vice president of product management, said partners have completed more than 600,000 patch-management events every month, and have performed 65 million backups each year with SolarWinds Backup.
Partners talk business during lunch. Key market trends that present opportunities for MSPs include: security, privacy and compliance; data-infused automation; business resiliency and proliferation of cloud services, according to SolarWinds MSP.
Partners received demonstrations of SolarWinds MSP’s N-central, its all-in-one remote monitoring and management (RMM) platform.
(Left to right) Denny LeCompte, SolarWinds’ senior vice president of product management; John Pagliuca; Tim Brown, SolarWinds’ vice president of security; and Greg Lissy field questions about company strategy and security.
(Left to right) Denny LeCompte, SolarWinds’ senior vice president of product management; John Pagliuca; Tim Brown, SolarWinds’ vice president of security; and Greg Lissy field questions about company strategy and security.
The sweltering desert heat didn’t stop about 400 attendees from flocking to SolarWinds MSP‘s Empower MSP conference this week in Scottsdale, Arizona.
A major theme of the conference was the vendor’s increasing emphasis on providing cybersecurity to MSPs and their SMB customers.
John Pagliuca, SolarWinds MSP’s senior vice president, said not every MSP is cut out to become an MSSP, so a more layered approach is needed in terms of providing cybersecurity to MSPs. In response, the vendor unveiled its new Threat Monitoring Service Program. The new offering builds on SolarWinds Threat Monitor with outsourced security operations center (SOC) services delivered via SolarWinds Threat Monitoring Service Providers (TMSP), which so far include Falanx Group and Secuvant.
“We’re investing more in people and technology focused on customer experience,” Pagliuca said. “If we’re building and putting something out in the market and you don’t like it, we need to know.”
The vendor has 22,000 partners and customers, and serves 450,000 organizations globally.
“We’re seeing a lot of demand and we have great visibility into what our customers are doing and what their customers are doing,” Pagliuca said. “So we’re seeing device growth, an uptick in different types of adoption — in particular, a lot of security uptick and security adoption. And by all indicators, the channel seems to be pretty healthy.”
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