10 New Channel Products: HPE AI, POTS Replacement, More
Infrastructure platforms make way for generative AI and a services distributor ups its software game.
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The Microsoft Teams platform will get "immersive spaces" in 2024.
The new features Microsoft has teased seem to emulate elements of a physical meeting room, with seat assignments and something called "audio zones."
Immersive spaces will go generally available in January, according to Microsoft. Teams Premium users will get to use it.
Read Moshe Beauford's coverage of Microsoft Ignite.
A RingCentral exec said the latest version of the company's contact-center-as-a-service (CCaaS) product deploys in days, not weeks.
The cloud communications leader declared that its refreshed RingCX offering seeps generative AI into every medium of the omnichannel platform. In addition, the offer includes loaner admins and supervisors for contact centers.
Partners account for more than half of RingCX customers, according to an executive.
See what RingCentral engineering solution sales and engineering leader Amir Hameed told Channel Futures about the update.
Amazon Web Services (AWS) launched its first ever thin client.
The WorkSpace Thin Client came from an expressed customer need for a "lower-cost device," according to Melissa Stein, AWS's director of end user computing product. She said AWS built a software stack to accompany the hardware it uses for the Amazon Fire TV Cube.
Kelly Teal examined the partner impact of the product in her article.
A myriad of updates to ConnectWise's solutions give MSPs more capabilities in networking and data backup.
At the core of the announcement is a shift from "remote monitoring and management" to what the vendor calls "unified monitoring and management." That shift includes Auvik-based support for network monitoring and a "single pane of glass" for managing multiple backup vendors.
Edward Gately has the scoop.
HPE took a big step forward in its generative AI play at its Discover Barcelona event.
An expanded Nvidia partnership puts together Nvidia GPUs and DPUs with HPE servers. Those elements, as well as a networking platform from Nvidia, will help fuel "hyperscale AI," according to the companies.
In addition, HPE introduced a services offer that employs an Nividia Metaverse app-building tool.
Feeling sufficiently confused? Well, read all about it.
Cisco launched its free Validated Designs for AI, an ecosystem-based set of frameworks for dealing with different AI vendors.
The framework features proven capabilities and existing IT processes from Cisco technology partners such as Nvidia, Red Hat and Intel.
The announcements build on a thesis from Cisco, backed by research it has commissioned, that most businesses' IT infrastructure is not adequately prepared to scale for AI workloads.
Read Christine Horton's article, which features comments from Jason Gallo, Cisco's vice president of global partner go-to-market acceleration.
Ooma gave its POTS replacement solution a new feature.
Ooma AirDial now includes the vendor's MultiPath active-active topology. According to Ooma, the capability monitors data packet flow to pick the best link to use.
Ooma in a news release said the technoogies differs from traditional primary-secondary failover methodologies.
Ooma's new head of channel sales Kathy Mazza recently spoke to Moshe Beauford.
RapidScale unveiled a new service for machine learning and artificial intelligence.
Titled "Artificial Intelligence (AI)/Machine Learning (ML) & Big Data service powered by Logicworks," the solution involves certified engineers and data scientists who will help customers identify and implement AI use cases.
The announcement comes a little less than a year after RapidScale parent company Cox bought Logicworks. Logicworks provides Azure and AWS services.
Read RapidScale's press release to learn more.
Sandler Partners added cloud marketplace/distributor Pax8 to its line card, and all of the software offerings Pax8 brings to bear.
Pax8 has signed as a supplier for the technology solutions distributor (TSD), meaning that technology advisor (agent) partners of Sandler Partners can sell software offerings in Pax8's portfolio. Moreover, Pax8 will bill and support end users buy those solutions from Sandler Partners agents.
The deal represents an interesting convergence between the MSP and agent worlds, and it does not appear to be the only agreement Pax8 will form with a TSD.
Read what different agents had to say.
Cybersecurity provider Malwarebytes unveiled a new business portfolio as part of the partitioning of its consumer and B2B units.
The vendor is offering two main offering as part of its ThreatDown business portfolio. First, a "Security Advisor" gives businesses health scores based on the gaps in their defenses and updates that score with a dashboard. Second, technology bundles range up to all-the-time remediation support.
Malwarebytes provided a press release for the announcement.
Cybersecurity provider Malwarebytes unveiled a new business portfolio as part of the partitioning of its consumer and B2B units.
The vendor is offering two main offering as part of its ThreatDown business portfolio. First, a "Security Advisor" gives businesses health scores based on the gaps in their defenses and updates that score with a dashboard. Second, technology bundles range up to all-the-time remediation support.
Malwarebytes provided a press release for the announcement.
Joint solutions between network infrastructure providers and AI computing vendors fueled a new set of channel products that came to market last month.
HPE and Cisco recently took steps down their generative AI road maps recently, and both involve partnerships with ecosystem partners. HPE, in particularly, has leaned heavily into an expanded Nvidia agreement. HPE and Cisco are both leaning on strengths in their existing portfolios to function as strategic enablers of data-heavy AI solutions.
But there's more to life and the channel than artificial intelligence, as Channel Futures editors have uncovered in the last month.
AWS made its share of announcements around generative AI, but our summary focuses on a piece of hardware it unveiled in November. Microsoft also shared no shortage of AI updates, but it also previewed upgrades coming to the Teams platform.
In the CX/CCaaS world, RingCentral made a significant update to its platform.
In the world of telecom, MSPs might be interested in the updates ConnectWise made to its platform to allow them to manage more on the network side. Agents might want to take a gander at Ooma's newly upgraded POTS replacement solution.
Scroll through the images above to see all 10 updates. Then, check out October's new products and services.
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