8x8 Speeds Up Cloud Migration With New Services

8x8 upped its game by announcing a new bundle of services, features and professional support capabilities.

Channel Partners

March 19, 2015

1 Min Read
Channel Futures logo in a gray background | Channel Futures

**Editor’s Note: Click here for our recently compiled list of new products and services that partners can sell.**

By Edward Gately

8×8, the VolP, cloud-based unified communications and contact-center provider, this week upped its game by announcing a new bundle of services, features and professional support capabilities.

Its Virtual Office Enterprise Suite is aimed at helping midmarket and enterprise customers simplify the selection and accelerate their deployment of end-to-end cloud communications services.

It layers capabilities and performance assurances on top of 8×8’s Virtual Office cloud telephony, with the goal of easing the decision making and oversight CIOs typically engage in when making changes to their IT or communications infrastructure, said Enzo Signore, chief marketing officer.

The Enterprise Suite package offers the following elements:

  • Cloud telephony/PBX capabilities, such as full mobility, chat, SMS, presence, audio, web and video conferencing.

  • Multi-branch/multi-facility configurability and management to easily associate a group of extensions the primary 8×8 PBX.

  • Browser-based switchboard for point-and-click call handling, and branch or corporate wide presence management.

  • Out-of-the-box integration with Salesforce, NetSuite and Zendesk.

  • Performance assured SLA for end-to-end service uptime and call quality over the public internet.

  • Virtual office analytics to provide real-time and historical visibility to corporate-wide communications.

  • “Elite Touch” onboarding for a transparent, predictable and successful transition to the 8×8 cloud.

  • MPLS network connectivity options

“CIOs of midmarket and larger enterprises, especially those with distributed environments, can now accelerate their migration to the cloud without being concerned with issues like security, reliability, service quality and time to value,” Signore said.

8×8 provides cloud communications services to more than 40,000 businesses operating in more than 40 countries across six continents.

Read more about:

Agents

About the Author

Channel Partners

Channel Partners

See more from Channel Partners
Free Newsletters for the Channel
Register for Your Free Newsletter Now
Subscribe

You May Also Like

Galleries
See all
Mar 24 - Mar 27, 2025
The Channel Partners Conference & Expo, co-located with MSP Summit, is the gathering place for the technology services community. Agents, VARs, MSPs, integrators and service providers will converge to share ideas and drive discussion on the topics shaping our industry.
REGISTER NOW