CallTower Hosts Integrated Microsoft-Cisco UC

By Khali Henderson

CallTower Inc. announced Wednesday a hosted solution combining Microsoft Office Communications Server (OCS) 2007 and Cisco Unified Communications Manager (CallManager). The solution is available immediately for sale through CallTower’s indirect sales channel.

CallTower’s on-demand CallManager solution fully integrates OCS 2007 to provide a single interface and bill for telephony services, Web and audio conferencing, unified messaging, voice to text, text to voice, Internet, presence, screen pops and more.

“The addition of the integrated solution to our portfolio extends the existing broadest and deepest product suite available in the market,” said Bob Barnes, CallTower’s executive vice president, marketing and business development. “We anticipate significant demand for both this solution and our pure end-to-end OCS solution coming soon, given the rapid productivity gains and lower costs that drive accelerated customer adoption. Growing enterprises now can afford a robust communications solution usually reserved for Fortune 500 companies.”

CallTower provides revenue splits with its partners. Agents receive a percentage compensation for the duration of the customer relationship. No training required, but as the partners become more competent they get an increased percentage. “We start the relationship out at 8 percent of the recurring revenue value and can increase that to 15 percent depending on volume and independence from our sales force,” said Barnes.

CallTower provides dedicated sales professionals and sales engineering for all partner engagements until the partner dictates that it is no longer needed.

The company also has a white-label option.