ITC^DeltaCom Expands Product Portfolio for Dealer Partners
March 23, 2004
ITC^DeltaCom (Booths 201-203), a provider of integrated communications services to customers in the southern United States, is expanding its product portfolio for its dealer partners. The enhanced voice and data service bundle, Simplici-T Plus, initially will be available for the company’s dealer partners initially in 10 markets, and eventually throughout the company’s other 30 markets in the southeastern United States.
The initial 10-city deployment for the dealer channel will include Birmingham, Ala.;
Charlotte, N.C.; Columbia, S.C.; Ft. Lauderdale, Fla.; Greenville, S.C.;
Nashville, Tenn.; New Orleans, La.; Raleigh, N.C.; Tampa, Fla.; and one other yet-to-be-announced city.
The Simplici-T Plus product is targeted to meet the market segment needs of small to medium businesses at a competitive price point. The product offers T1 delivery of Internet service and line side local exchange service. The local service and data transmission share the available bandwidth of 1.228mbps. With no voice lines active, the data bursts to the full 1.228mbps. Voice takes precedence over data and as voice transmission is required, the Internet bandwidth will be reduced to accommodate voice needs. The Simplici-T Plus product accommodates local lines and Internet bandwidth on a single T1, at a single location.
ITC^DeltaCom has dealer managers in each of the markets who are there to specifically service the local dealers. Those dealer managers will be fully trained on the new product offering. In addition, ITC^DeltaCom has technical consultants in each market who also are fully trained to answer questions and provide support. ITC^DeltaCom is providing marketing support and promos. to make sure resources are available at the local level.
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