Product News October 2002

Posted: 10/2002

Product News

CTI Group Adds Electronic
Presentment, Payment to MagnaFlex

CTI Group Holdings Inc. has chosen
Metavante Corp., the financial technology subsidiary of Marshall & Ilsley
Corp., to provide the Electronic Presentment and Payment (EPP) capability for
its flagship telecom billing product, MagnaFlex.

By integrating Metavante EPP with
MagnaFlex, CTI Group can offer telecommunications service providers and their
corporate customers the ability to view, pay, manage and automate telephone
and/or data services bills through the Internet.

MagnaFlex, which CTI Group
introduced in October 2001, is a system that meets the billing needs of
convergent telecommunications services including local, long-distance, wireless
and Internet provider services. Easy-to-use and highly modular in design,
MagnaFlex offers a friendly environment for users familiar with the look and
feel of Microsoft Windows software.

MagnaFlex supports front office
(customer care, bill inquiry, service order processing) and back office
(invoicing, rating, taxing, collections) functions in a tightly integrated
solution.

CTI Group
333 North Alabama St., Suite 240
Indianapolis, IN 46204-1767
+1 317 262 4666
www.ctigroup.com

StarVox Unveils StarVox IP
Centrex 1.1

StarVox Inc. announced the release
of StarVox IP Centrex 1.1, a new iteration of the company’s VoIP Centrex
solution. StarVox IP Centrex enables broadband service providers to offer
virtual PBX services to smaller firms and branch offices. Release 1.1 extends
support for low-cost IP hardphones, the functional equivalent of traditional PBX
digital phone sets.

IP hardphones look and operate
nearly identically to digital phones. A difference is that hookup is achieved by
plugging into an Ethernet wall outlet instead of a phone jack. By supporting IP
hardphones, StarVox IP Centrex 1.1 can provide instant connection and
registration for a phone set anywhere in the corporate network. Phone extensions
and individuals can move from place to place with instant connectivity, avoiding
the manual reprogramming required with digital phones and PBXs.

StarVox supports interoperability of
MGCP IP hardphones from leading manufactures such as Cisco Systems Inc. It also
supports analog POTS phone sets connected to MGCP residential gateways.

StarVox Inc.
2125 Zanker Road
San Jose, CA 95131
+1 408 452 6700
www.starvox.com

Xtend Serves Up Caviar 3.0

Xtend announces release 3.0 of its
Customer Activation Verification Information Accounting and Retention (CAVIAR)
product for the telecommunications industry. The customer relationship
management software is designed to reduce customer churn; provide full rating,
billing, invoicing and collections; track multiple plans and products and handle
full provisioning, says a company statement.

Xtend Software
One Atlantic Ave., Suite 216
Toronto, Ontario
Canada M6K 3E7
+1 905 886 4120
www.xtendcorp.com

Efficient Networks Offers New
ADSL Gateways

Efficient Networks Inc., a
subsidiary of Siemens Corp., announced general availability of the its 5930 and
5935 ADSL Business Gateways, which enable service providers to deliver managed
services and LAN features to small businesses over ADSL networks.

The new devices combine an ADSL
modem, router, firewall, VPN and 10/100 Ethernet. The devices offer a feature
set that includes role-based access control, support for RADIUS management
authentication, secure management communications, Dial Backup and Virtual Router
Redundancy Protocol (VRRP), IP Quality of Service (QoS) with DiffServ and
Weighted Fair Queuing.

Efficient Networks Inc.
4849 Alpha Road
Dallas, TX 75244
+1 972 852 1000
www.efficient.com

NetCentrex Launches VoIP VPN
Solution

NetCentrex announced general
availability of anew end-to-end VoIP VPN solution, a software-based voice and
video VPN application based on its flagship CCS 3.0 application softswitch.

NetCentrex’s VoIP VPN solution
becomes a platform for other managed services such as IP telephony, IP Centrex,
videoconferencing and virtual contact centers.

It supports multiple simultaneous
protocols including SIP, H.323 and MGCP and has the following capabilities: Cass
4 call processing, overlapping dial-plans, real-time billing and least-cost
routing. International regulatory requirements include: E911, local number
portability, legal intercept, calling party identification presentation and
restriction (CLIP/CLIR) and malicious caller ID. Advanced system management
tools include VPN provisioning with graphical user interface, seven levels of
administration, system rollback and enhanced dial-plan management.

The solution is available on Cisco
Systems Inc.’s QoS-enabled router and voice gateways including the Cisco ATA
186, 827-4V and AS5300 products, interoperating with Cisco CallManager and the
PGW 2200 PSTN gateway. It works on server platforms from Hewlett-Packard Co.
including the LP1000 and CC2300. Interoperability also has been expanded to
include Radvision Network Systems (viaIP/400), Sonus Networks Inc. (GSX and
Insignus), Nuera Ltd. (ORCA) and ECI Telecom (ITX).

The solution is available for $250
to $350 per port depending on features and options selected.

NetCentrex Inc.
2115 O’Nel Drive, Suite 101
San Jose, CA 95131
+1 888 547 9897
www.netcentrex.net