TelecomWeb Releases Hosted IP Telephony TCO Calculator

TelecomWeb, of The Telecom Intelligence Group, announced its proprietary Hosted vs. Premises IP Telephony Total Cost of Ownership (TCO) Calculator, developed by The Telecom Intelligence Group, is now available at www.telecomweb.com/lucent. The calculator provides decision support for the purchase of hosted IP Telephony services versus premises-based IPT systems.

TelecomWeb said several hosted services providers already have licensed InfoTechs TCO tool. Also now available is a free Quick-View Edition that gives service providers a way to determine TCO results they may generate for their customers.

The TCO tool compares the multiyear costs associated with a hosted solution to a customer’s multiyear costs to purchase and support the same configuration in a traditional environment. For example, it models major costs for purchased and hosted system elements, including: IPT, voice mail systems; hard terminals and licenses; soft terminals and licenses; remote gateways; software upgrades for IPT and voice mail; maintenance and remote monitoring; moves, adds and changes; access and toll costs; user and administrator training; planning, project management and design resources; system technical support; system administration; security and contingency management; system space; HVAC; power; and insurance.

InfoTech has combined its research on the hosted and premises IP telephony industry, published in the InfoTrack for Enterprise Services (IES) and InfoTrack for Enterprise Communications (IEC) market information programs, with its TCO tool capabilities to produce a very thorough view of the factors involved in this decision, making it much easier for providers and customers to determine the financial implications of this investment, comments Ken Dolsky, director/professional services at The Telecom Intelligence Group.

The Telecom Intelligence Group www.telecomweb.com