Channel Sales & Marketing
Contact center![](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/blt981466cf92c1c912/6525e5362b1f3d1900971764/Contact-center-2018.jpg?width=700&auto=webp&quality=80&disable=upscale)
Channel Sales & Marketing![](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/blt981466cf92c1c912/6525e5362b1f3d1900971764/Contact-center-2018.jpg?width=700&auto=webp&quality=80&disable=upscale)
Can Contact Centers Improve the Customer Experience?Can Contact Centers Improve the Customer Experience?
Industry watchers sound off on the contact center, digital transformation, and the plight of poor customer experience.