Connect IT Global 2022 Promises Several Key Product Enhancements, Innovations

Kaseya’s annual event, which celebrates its 15th year, promises to deliver significant updates and product news.

Allison Francis

June 20, 2022

5 Min Read
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KASEYA CONNECT IT GLOBAL — Kaseya has hit quite the milestone. The software giant is celebrating the 15th anniversary of its renowned Connect IT Global event, which is kicking off today. The event, taking place from June 20-23 at the MGM Grand in Las Vegas, will feature several new innovations and announcements. 

This will include advancements to the Kaseya One platform. Kaseya One allows technicians to view all their Kaseya solutions at once. It also gives them the ability to browse for additional IT Complete modules, check support tickets and access help documentation from a single location. Additionally, IT professionals can view statement summaries with invoices, agents, software seats and license renewals in one spot. 

Voccola-Fred_Kaseya-2020.jpg

Kaseya’s Fred Voccola

“Connect IT Global is jam-packed with everything IT professionals need to optimize their businesses—from award-winning experts to administrator certifications that provide technicians with the latest information on the Kaseya solutions they use daily. We’ve pulled out all the stops for our fifteenth anniversary!” said Fred Voccola, CEO of Kaseya. “We’re all about helping technicians eliminate the ‘space between,’ and this year’s features and integrations—like our top-notch Kaseya One platform and Cooper AI technology—ensure our customers are more efficient and profitable than ever before.” 

Here’s a look at some of the product enhancements and workflow integrations that will be announced at the event. It will also be interesting to hear what is said about the Kaseya/Datto acquisition that was announced back in March.

Look for our in-depth coverage of these updates and announcements next week at Connect IT Global!

Connect IT Global 2022 Event Highlights

  • The Future of the IT Industry Keynote from Kaseya CEO Fred Voccola: This talk will provide attendees with insights into the future of tech spending. It will also cover how MSPs and internal IT departments can make the most of their IT budgets. 

Key Product Enhancements 

Unified RMM

  • VSA Domain Watch enhancement to support Microsoft Azure Active Directory: This new enhancement allows IT professionals to use VSA to automatically discover Azure Active Directory users, computers, groups and administrative units. It will also enable policy management, easing support for hybrid work environments. 

  • Info Center 2.0: VSA’s Info Center 2.0 will include a completely new reporting engine. This will include a rebuild of all report templates to match modern requirements. This encompasses layouts, fonts and graphics for an easier user experience. 

  • Apple Mobile Device Management (MDM) Preview: This new preview mode feature gives users a sneak peek at VSA’s MDM-friendly future. 

  • Omni-Device Remote Management: VSA’s new Omni-Device Remote Management feature allows for the ability to remote control into any device. This is regardless of whether an agent has been deployed to it.

IT Documentation

  • IT Glue integration with Microsoft InTune and Azure: The latest IT Glue integrations are designed to give technicians a complete picture of their IT environment across hardware, network and mobile devices. This makes it easier to manage users in remote work settings. 

Compliance

  • New Compliance Management templates for Cyber Essentials and Essential 8 in Compliance Manager GRC: To help IT professionals better comply with standards across the globe, Compliance Manager GRC has added Cyber Essentials (UK), Essential 8 (AU). 

Audit

  • Network Detective Online: This new portal in Network Detective Pro by RapidFire Tools allows partners to gain more insights from their data. This includes the ability to filter key data points and export them to data warehousing tools like Microsoft Power BI.

Security

  • Credentialed Scans in VulScan: IT professionals can dive deeper into high value targets that require login credentials to gain access. Special automated scan tasks can be set up for these devices. This  automatically authenticates VulScan to perform full internal vulnerabilities scans.

  • Report Delivery Automation in ID Agent’s Dark Web ID: MSPs can send monthly or quarterly Dark Web ID reports to their clients directly with this new report delivery automation capability. This shaves down to-do lists and ensures consistent reporting. 

Backup and Disaster Recovery

  • Unitrends BackupIQ Enhancements: Unitrends proprietary BackupIQ technology continuously monitors for bugs. This is anything that might jeopardize data and system recoverability, security, or backup performance. When a potential issue is identified, the…

intelligent alerting engine highlights and prioritizes the severity. It then either proactively opens a support case or provides the user with clear directions to take action. 

  • New UK Data Center for Spanning’s Google Workspace Users: With Spanning’s newest data center in London, IT professionals are able to more easily meet regional data sovereignty requirements. 

PSA/Service Desk

  • BMS integration with Ingram Micro: This latest integration with Ingram Micro allows MSPs to create and send an estimate to a potential customer in minutes. 

IT Complete Workflow Integrations

  • BullPhish ID integration with Compliance Manager GRC: IT professionals using Compliance Manager GRC can now give employees BullPhish ID training videos. They can do this through the Compliance Manager end-user self-service compliance portal.

  • Unitrends UniView integration with Compliance Manager GRC: Technicians can now include their last Unitrends backup automatically in Compliance Manager GRC reports. This makes sure that their evidence of compliance documents are always up-to-date. 

  • Dark Web ID integration with IT Glue: MSPs who have both solutions can import customer information from IT Glue into Dark Web ID for a much quicker provisioning process, speeding up new client setup.

  • myITprocess integration with IT Glue: IT professionals can now automate client creation inside of myITprocess, simplifying creating strategic roadmaps.

  • VulScan integration with RocketCyber: This new capability allows security risks from VulScan to appear in RocketCyber’s alerts.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Allison Francis or connect with her on LinkedIn.

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About the Author

Allison Francis

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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