GoTo CEO Paddy Srinivasan Talks Hybrid Work, Zero Trust and Partner Relationships

GoTo CEO Paddy Srinivasan has worked his way up at the company for nearly a decade. When GoTo was LogMeIn, he served six years as the senior vice president of products and as general manager, where he scaled the company from $130 million to $1 billion in revenue. In addition, Srinivasan’s success outside of GoTo includes time working at Amazon where he led data and machine learning for Alexa’s core AI engine.

Whether it’s starting from scratch or leading hundreds of people, he loves recruiting, building multidisciplinary teams and getting people to do the best work of their careers.

Part of doing that “best work” means establishing an environment for employees that fosters flexibility. In this interview with Channel Futures (see slideshow above) Srinivasan discusses what truly makes GoTo more than just a hybrid work environment. As he puts it, how can you develop products that promote flexibility for customers without talking the talk and walking the walk for GoTo employees? In the interview, he also takes on topics such as security and zero trust, as well as what it means to build solid relationships among GoTo’s partners.

Channel Futures: Before you became president and CEO in August, you held other positions at GoTo. How did your time in those roles shape your ability to lead the organization now?

GoTo’s Paddy Srinivasan

Paddy Srinivasan: I’ve been associated with this company on and off for almost 10 years now. I’ve had a variety of different roles, most of them in R&D or product and engineering. But I’ve also spent time as the general manager for about a third of our business. So I’m very familiar with most of our products and our technologies, but also importantly, our customers and partner ecosystem. So that to me has been the biggest preparation for me to take on this new expanded role.

I feel like in a tech company there are two things that really matter. One, how well do you know your customer and their unmet needs? Two, can we provide the technology that helps these customers solve those problems in a unique and beneficial way? I feel like some of the roles that I’ve had over the last 10 years have really put me in a good position to answer both those questions with an emphatic “yes.”

Read the remainder of our Q&A in the slideshow above.