MSPmentor 250 List: 2013 Honorees Part 10 of 10

Welcome to the sixth-annual MSPmentor 250 list, honoring the world’s top managed services provider (MSP) executives, entrepreneurs and experts. This section honors names 226 through 250 on our list.

Background: The list is based on our annual global readership survey plus MSPmentor’s daily coverage of the managed services market. For more information about MSPmentor readership surveys and lists visit http://www.mspmentor.net/top250 (people) and http://www.mspmentor.net/top501 (companies).

MSPmentor 250 List: 2013 Honorees Part 10 of 10

Vince Tinnirello, CEO, Anchor Network Solutions Inc.

Tinirello has taken Anchor from one employee to 11 and almost $2 million in revenue in just over 10 years. He started a Certified Autotask Consulting practice to help other MSPs that use Autotask improve their businesses. He’s a member of the CompTIA MSP Partners Executive Council, AVG MSP Partner Council, and Autotask Customer Experience Board. Tinirello is committed to participating in CompTIA panels and webinars to help improve MSP education and awareness.

Charlie Tomeo, VP of Worldwide Channels and Technical Sales, Webroot

After more than seven years at Webroot, Tomeo shifted into the channel chief role in January 2013. He is now driving Webroot’s SaaS-based Internet security solutions toward MSPs and VARs, and the company will have a major presence at IT Nation in November 2013.

Paul Tomlinson, Founder, Mirus IT Solutions

Tomlinson built one of the UK’s most successful MSPs over the past decade, all of this whilst continually giving back to our community through CompTIA events along with education events with Kaseya and Autotask. The company expects to add another 20% to turnover and profit this year.

Eric Townsend, Director of SMB and MSP Marketing for the Americas Group, Intel Corp.

Townsend was present at over 10 SMB/MSP industry events and is a frequent guest (at least monthly) at Association Groups (HTG, TruMethods, Robin Robins) as a thought leader in the IT MSP space. Townsend led an extremely innovative concept with the launch of vPro Navigator with intuitive education tools to leverage tools that MSPs already have to leverage in conjunction with remote consoles. He has also recently launched comprehensive B2B marketing and sales tools at no cost for VARs to add strategic value to customers. Eric is an active volunteer at Phoenix Children’s Hospital. During the holiday season he personally shopped for, and delivered gifts and trees to over 10 needy families.

Tim Tsao, Global MSP Marketing Leader, IBM

Tsao is leading IBM’s company-wide strategy and product marketing focus on MSPs, including doubling the number of MSPs in the PartnerWorld MSP program, achieving double-digit revenue growth, and creating new offerings that specifically meet the needs of MSPs.

Jim Turner, President, Hilltop Consultants Inc.

Turner’s Hilltop Consultants servess law firms, trade associations and lobbying firms in the greater Washington DC Metro area, putting a major focus on responsiveness and customer service. Under Turner’s leadership, Hilltop Consultants has doubled its monthly recurring revenue since 2012 and increased its net profit by 500 percent. Turner is also a popular speaker, having presented seminars to the Chamber of Commerce and Association of Legal Administrators Capital Area Chapter.

David Ulevitch, CEO, OpenDNS, Inc.

Ulevitch and his company OpenDNS have made significant investments to deliver security management and prevention innovations that enable MSPs to detect, block and report on web threats that target their customers without having to deploy and manage any hardware or software infrastructure. In 2012, the OpenDNS MSP Program grew customers and revenue by more than 100 percent. To date, 1,400 MSPs have chosen the Umbrella by OpenDNS cloud-delivered security service over traditional Secure Web Gateway appliances. MSPs currently protect more than 20,000 customer networks using the Umbrella service.

Ron Unger, President & CEO WorkSmart Inc.

Unger has led organic growth at WorkSmart, which has accounted for over 80% of WorkSmart’s growth to date. In 2007, short-term projects and product sales accounted for 54% of WorkSmart’s revenues, but Unger has led the company’s customer service focus, and as a result, only 23% of revenues come from those sources today, while 77% of revenues is comprised of long-term IT support contracts. WorkSmart is entirely self-funded, which Unger believes is a the most sustainable model for the long term.

Michael Vanderslice, CEO, MD Tech Pro

Vanderslice has been part of growing two national IT service organizations. At Geeks On Call from 2001 through 2005, Vanderslice helped grow the company from start-up to over $75 million in sales with offices throughout the country. Currently, Vanderslice is leading a healthcare IT company with offices throughout the country.

Ken Vanderweel, Sr. Director, Global Service Providers CA Technologies

As an early Nimsoft hire, Ken directed the enablement efforts that fueled expansion in the MSP market–growth that was instrumental in the company’s ultimate acquisition by CA Technologies. As part of the CA Service Provider Center of Excellence, Ken delivers value to partners, not only through his seasoned sales and marketing expertise, but through connecting some of the best minds in the industry–including dozens of C-level MSP executives–to deliver compelling, insightful resources. Ken is a primary source of best-practice guidance for the MSP market, conducting on-site go-to-market workshops, leading the development of MSPmentor webcasts that have provided practical insights to 5,000 service provider executives, and developing more than 70 guiding resources, many of which are accessible at

Luke Walling, VP, Sales and Operations, AVG Technologies USA Inc.

Walling built a business centered around servicing the needs of the channel, starting out as a break-fix and white box builder in a basement, ultimately moving on to the vendor side of the world through an acquisition of that business by AVG Technologies in 2010. Today, Luke heads up AVG’s SMB business in North America as VP, Sales and Operations.

Lawrence Walsh, President & CEO, The 2112 Group

Walsh is one of the most recognized thought-leaders in the channel. His insights into managed, cloud and professional services influences the way MSPs, service providers, carriers and vendors develop their go-to-market strategies. His research through The 2112 Group has identified such trends as artificial commoditization in MSP pricing, profitability trends among managed service providers and horizontal sales opportunities in managed services. Walsh, also a veteran of Ziff Davis Enterprise and CMP Media’s channel group (now The Channel Company), is one of the most influential people in channel services today.

Jamie Warner, CEO, eNerds

As CEO of eNerds, Warner has grown the company organically from $3.2 million in 2011 to $4.5M in 2013 with staff increasing from 20 – 30 within this period. He is planning further growth organically and via acquisition to grow the company in five years to $15 million turnover. Under Warner’s stewardship in Australia, eNerds has been recognised in 2013 as an MSPmentor 501 Company, in 2012 was a finalist in the ARN IT Industry Awards in 3 categories and was listed in the CRN Fast 50 for the fourth consecutive year. Warner has successfully established a back office in Sri Lanka to provide extra capacity and 24×7 NOC services. This visionary move will increase company EBITDA from 10% to 20% in two years. Warner was the driving force behind the development of eNerds revolutionary software called NerdPanel. NerdPanel is a Client Support Software (CSS) and has reduced in-coming phone calls by 35% and increased our capacity by 15% based on client end users finding it easier to log tickets from their Desktop or Mac without the need for a username or password.

Carl Watene, VP, Channel Development, Easy Office Phone

Watene has been instrumental in helping managed service providers win new business opportunities and increase revenues by offering hosted VoIP services. Watene speaks monthly at every Ulistic MSP marketing and sales seminar. He shares openly his knowledge and experience with telephony services ensuring MSPs know how to maximize the opportunity with hosted VoIP. In the past year, Watene and Easy Office Phone have grown their MSP channel by 750% and have significantly increased revenues of EOP’s channel partners.

David Watson, Founder, Evolve Computers

Watson set up Evolve Computers from scratch 11 years ago. His goal is to provide excellent service to his customers and to create a place his staff love to work. Evolve Computers has grown steadily, been voted Best Loved business in Kingston Upon Thames and continues to strive for service excellence.

Barry Weber, Chief Technology Officer, dinCloud

An IT veteran, Barry brings thirty years of proven success as an IT leader in the retail, financial services, professional services, and high tech industries. As dinCloud‰Ûªs CTO, Barry leads all aspects of infrastructure engineering and future technology development. He is chartered with translating dinCloud‰Ûªs business strategy into highly scalable and reliable service offerings that have ensured dinCloud‰Ûªs leadership in the competitive landscape. This includes the expansion of dinCloud‰Ûªs offerings with the upcoming beta release of WebHVD, and the future of complete automation of services for dinCloud‰Ûªs customers. Additionally, Barry and his team help dinCloud‰Ûªs MSPs and VARs on-board new customers, bringing them up to speed on cloud computing.

Stephen Webster, Chief Technology Officer, MRE Consulting Ltd

Webster built an MSP from the ground up over a 4 year period. His notable achievements include: No. 2 Fastest Growing Tech Company in Houston Business Journal’s 2012 FastTech 50 award; year-over-year revenue growth from 2010 to 2011 of 660%; ranked No. 147 in Nine Lives Media’s 2012 MSPmentor 200 North America Edition, an annual list identifying North America’s top 200 managed service providers (MSPs).

Eli Webster, CEO, TikTek IT Solutions 

Webster has grown this business to 9 employees and over $1 million in revenue in serving nursing homes throughout the IL, IN areas.in all IT reauirements. Customer satisfaction is the primary focus and the values of the business drive all associates behaviors. He is the best example of innovative, participatory leadership in the industry.

Patrick Wiley, President, COO, The Aldridge Company

Wiley at age 34 has built a break fix IT shop into a $14 million regional Managed Services provider in Texas. Eight years ago, he started as a technician eventually to be promoted to COO and President. He is continuing to build a strong, culture-oriented business built on trust, swift action, and financial strength. His specialty is acquiring, rehabilitating, and integrating distressed IT businesses while cultivating a healthy and fun work environment. The Aldridge Company continues to exceed Service Leadership Index Best-in-Class EBITDA and at the same time is currently recognized as one of the Houston Business Journal’s Best Places to Work.

Scott Wilson, Founder and CEO, Marathon Consulting LLC

Sales for Marathon Consulting (MSPmentor 501 #340) have grown by 20% year-over-year for 5 years. Marathon added its 25th employee in 2013. Scott is active in three NYC-area IT business groups. He co-founded Stack Advisors with Bill Stucklen in 2011 to share internal integration expertise with the MSP market.

James Withall, VP, Customer Care, OnApp

Withall oversees onApp customer and partner implementations, deployments and after-sales support. OnApp’s software powers more than 2,000 public clouds in nearly 70 countries.

Brett Wooldridge, VP, Development, LogicVein

Wooldridge oversees LogicVein’s IT management software development, which has successfully engaged the MSP market. LogicVein made its international debut in the US, Europe and Australia in mid-2012.

Felix Xavier, Founder and CTO, CloudByte

Xavier founded CloudByte based on his previous experience as a storage technology expert, most recently at NetApp; at CloudByte, he built a software-defined storage solution that offers guaranteed quality of service (QoS) to every application from a shared storage platform, allowing MSPs to easily host performance applications in the cloud. With CloudByte’s on-demand performance management, cloud environments can easily scale to thousands of applications while economically guaranteeing performance for each application. MSPs can offer their customers now the ability to scale without complexity, not to mention the freedom to choose the mix of HDD, HHDD or SSD drives along with server-side iSCSI, NFS, CIFS and Fibre Channel access.

John Zanni, Vice President, Service Provider Marketing and Alliances, Parallels

Zanni is a fixture in the hosting and cloud services markets. He joined Parallels in 2010 and oversees Parallels global service provider marketing function, spanning the full service provider channel. He is responsible for developing partnerships with leading technology companies to enable hosting service providers using Parallels solutions to quickly create profitable cloud services. Prior to his current position, Zanni was Microsoft’s general manager of the Worldwide Software plus Services Industry team for the Communications Sector.

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