Park Place Technologies Debuts Partner Program, Portal

Cleveland-based Park Place Technologies has unveiled a formal partner program and portal.

The Uptime Partner Program comprises three tiers: platinum, gold and authorized partner. It includes a variety of marketing and sales support resources, co-selling opportunities, training, access to program investment dollars, and other features.

Park Place, the third-party hardware maintenance and managed services provider, is also introducing a new partner specialization track — the network management specialist partner. This certifies partners that sell and invest in training for Park Place’s Entuity and ParkView network monitoring and management solutions. This offers partners the ability to sell co-branded services for these products.

The firm claims the new program “will enable and financially reward channel partners for their collaboration and customer advocacy.”

Chris Adams, Park Place Technologies president and CEO, says it demonstrates the firm’s “desire to invest in our partners’ success.”

Park Place’s Chris Adams

“Our channel offers us endless scale,” said Adams. “With a set of modern tools, we will be able to access that scale and help Park Place grow faster.”

Meanwhile, the company describes the new Uptime partner portal as a global digital platform for enterprise channel partners. Benefits include simple deal registration and an on-demand library of co-brandable marketing assets. Dashboard functionality allows visual measurement of success against crucial KPIs. There are also overviews of Park Place’s solutions and services, including ParkView managed services, Entuity software and third-party maintenance support.

Park Place’s Jeff McCullough

“Our main goal is to bring choices to the table for our partners,” said Jeff McCullough, global VP of channel sales. “This access allows our partners to maximize uptime, create cost efficiencies, enable greater infrastructure control and visibility, and enhance asset performance.”

DMSO, Acquisition

Park Place says it simplifies the management of complex technology environments and drives uptime for IT infrastructures worldwide. It is managed using an approach called DMSO (discover, monitor, support, optimize) that works across the entire IT infrastructure, including cloud computing environments.

The company provides a portfolio of data center maintenance, hardware monitoring and network performance analytics globally. It currently provides support for more than 21,500 customers in 154 countries, representing nearly 1.1 million individual devices in more than 110,000 data centers.

Last week it announced its latest acquisition, inventory and logistics management solution, NetSure+, developed by Charlotte, North Carolina-based SiteGrid. It is Park Place’s 17^th acquisition since 2016.