Talent Shortage Ripple Effects Continue to Create Headaches for Partners

As many MSPs deal with continuing hiring shortages, there is a growing need to find and retain the right talent.

Allison Francis

May 13, 2022

5 Slides
Given the large and rapid influx of service providers selling Versabased services as well as several new reseller partners

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Given the large (and rapid) influx of service providers selling Versa-based services, as well as several new reseller partners, my biggest challenge is scaling and integrating strong channel-smart talent at the rate that our business is growing.Thinkstock

The endless quest for talent — it’s a time-honored shortage and subsequent headache for partners. Many MSPs are still dealing with the hiring shortage, an ever-present issue made worse by the COVID-19 pandemic. As a result, partners increasingly are feeling the squeeze to find the right talent. Not only that, but to retain employees and provide growth opportunities as well. 

Will this shortage get worse before it gets better? There are many theories on this, but one thing is for certain: The rate at which technology is evolving, and being able to fill the talent gaps to keep up are at odds.

This presents an ongoing and very real challenge for not just MSPs, but their clients as well. Investments in evolving technologies will continue to rise, but will the workforce be able to adapt?

Channel Futures once again invited partners to join its MSP Roundtable at the 2022 Channel Partners Conference & Expo. The inaugural roundtable took place last November, featuring several key partners. 

This spring’s MSP Roundtable participants were:

In part two of this three-part series, see our slideshow above to find out what participants had to say about MSPs’ most pressing issues in terms of the pervasive hiring shortage.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Allison Francis or connect with her on LinkedIn.

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About the Author

Allison Francis

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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