Channel Futures TV features video interviews with channel newsmakers in the headlines and at our events, the Channel Partners Conference & Expo and the MSP Summit.

Talkdesk: 'PowerPlay' Offers Unique Value Proposition

Talkdesk says AI is the heart of its CX platform, and its PowerPlay program is the perfect complement to it.

James Anderson, Senior News Editor

March 22, 2024

5 Min View

Talkdesk, which bills itself as a customer experience provider, is doing some compelling things with artificial intelligence, which the company says is at the core of its platform.

Channel Futures TV asked Talkdesk global VP of channels and alliances Chad Haydar about that and the company's success with its PowerPlay partner program, at the 2024 Channel Partners Conference & Expo.

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About the Author

James Anderson

James Anderson

Senior News Editor, Channel Futures

James Anderson is a senior news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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