Xerox Financial Services Launches to Help Enterprise, SMB Customers

Xerox has launched a new standup business, Xerox Financial Services, to serve enterprise and SMB customers.

This global payment solutions business is vendor-agnostic. It finances both Xerox and third-party tech, office equipment, and other office needs for enterprise and SMB customers. This includes software, hardware, IT services and 3-D printers.

The new business works with any third-party dealer or reseller. Lexmark is its first partner.

Nicole Torraco is senior vice president of Xerox Financial Services.

Xerox’s Nicole Torraco

“Xerox Financial Services (XFS) will help our channel community sell workplace technology and equipment much more broadly,” she said. “Today, XFS largely helps our partners sell Xerox imaging equipment. Now we’ll support the sales of virtually any equipment, service or software for the modern office, whether it’s Xerox solutions or not. We’re helping our channel partners solve the ‘can I afford this’ question for their customers at the point of sale. And we’re doing it in an efficient way.”

One-Stop Shop for Financing

XFS expands on a decades-long record of financing Xerox equipment and services to become a one-stop shop for financing workplace needs. That includes software, hardware, IT services and other assets sold by both Xerox and third-party companies. XFS also will continue to support Xerox Business Solutions (XBS) companies, as well as external multibrand dealers.

“We’re seeing a unique convergence of trends that makes this business so compelling,” Torraco said. “Fintechs are reshaping what consumers want in terms of speed, an intuitive customer experience and convenience. Those expectations are now migrating to what businesses, both large and small, expect from their interactions in the financial services world. Meanwhile, new technologies driving Xerox’s overall digital transformation – like robotic process automation, augmented reality and [machine learning] – have matured to the point where they can deliver remarkable
gains in efficiency, speed and end-user experience.”

XFS will deliver effective and efficient risk pricing, simplified billing, bundled offerings and near-instant loan processing, thus creating a seamless customer experience, she said.

“Lexmark selected XFS as a financing partner based on their experience in imaging products and services,” said Brock Saladin, Lexmark‘s senior vice president and chief commercial officer. “We look forward to working with XFS to provide additional financing options for this important part of our business.”