Fielding Curveballs: Teaming Up for Success Through Strategic Partnerships

Build strong alliances to survive industry shifts with regular check-ins, empathetic listening and support.

Kimberly King, SVP, Strategic Partners & Alliances

August 20, 2024

4 Min Read
Strategic partnerships lead to success when you avoid curveballs
QBR/Shutterstock

Midway through 2024, the data infrastructure industry keeps pitching curveballs at partnership professionals. Navigating seismic shifts such as AI adoption, buzzword-infused workforce trends and geopolitical uncertainties calls for open communication and strategic cooperation between partners. When times get tough, strategic partnerships get going. These relationships emerge as crucial solutions as businesses maneuver through economic volatility and rapid industry transformations.

Collaborating isn't just a stop-gap measure or crisis tactic — it's the smart path to innovation. A Harvard Business Review report revealed that a staggering 94% of tech executives (subscription required) view innovation partnerships as necessary to their strategy.

By joining forces with like-minded businesses, organizations can share research and development costs, expedite product launches and tap into a wealth of expertise and operational agility. In turbulent times, the power of partnership extends far beyond crisis management — it paves the way for long-term success and a vibrant future.

Those who form solid alliances will be best equipped to adapt in times of disruption. Follow these steps to strengthen your partnerships and emerge from industry shifts well-positioned to hit a home run.

Team Up for 'Win-Win' Results

Collaboration empowers. Companies can enhance their collective strength by forming alliances, such as consolidating smaller businesses under mini-managed service providers. Strategic partnerships are also great for revenue — they drive growth. In a typical service-resell model, businesses may seek to partner with larger companies or form conglomerates to boost value and competitiveness.

Experience has proven repeatedly that this path of consolidation may offer a way forward for smaller "lifestyle" partners facing financing difficulties, as larger managed service providers (MSPs) are well-positioned to acquire them and protect their customer bases. This shields and insulates customers while giving sellers an exit. Always look for opportunities to team up or partner with resilient companies that offer as much stability as they do innovation.

Collaborating on AI integration also benefits proactive partners. By embracing these automating technologies, partners can deliver enhanced customer service experiences, streamline operations and stand out from the competition.

Bank On Financing Solutions

A lack of cash flow can snuff out the spark of disruptive startups that are just finding their footing, and high costs can pose an existential threat to small- to medium-sized players. Partnering with distributors that offer flexible payment models can help enterprises overcome cash flow hurdles and establish a winning game plan.

Stepping up to the plate and collaborating with partners to develop creative financing strategies can provide much-needed capital to carry them through challenging times. Joint ventures, revenue-sharing models and co-investment opportunities enable businesses to share risks and access new funding sources, ensuring stability and driving innovation. These vital financing solutions help overcome high capital costs that threaten the survival rates of small- to medium-sized businesses.

The bottom line: providing financing can also be a plus for the larger partner in the equation — ensuring partners' success by providing necessary support and playing a crucial role in maintaining strong customer relationships that are mutually beneficial in the long run.

Bust Bottlenecks with Shared Supply Chain Insights

Supply chain transparency must be part of the playbook in effectively addressing potential shortages and disruptions. Fostering open communication and sharing inventory data empowers partners to identify risks and devise proactive strategies to maintain a smooth flow of goods and services.

Incorporating advanced technologies like AI and predictive analytics can further enhance supply chain visibility in ways that allow enterprises to see around corners, and anticipate bottlenecks and demand fluctuations, ensuring timely adjustments to keep operations running efficiently.

One caveat: while sharing inventory information is vital, it is equally important to maintain water-tight cybersecurity practices. Cover all bases by implementing strong security measures and adhering to industry standards to protect sensitive data, build trust between partners and ensure the supply chain resilience against potential threats.

By working together to maintain transparency and leveraging cutting-edge technologies, while catching cybersecurity threats in the field, businesses can overcome supply chain challenges and forge a foundation for long-term success.

Communication Is Key

Transparency and communication are the cornerstones of mutual trust. A one-off email when a crisis is already in full swing does not inspire confidence.

To solidify symbiotic alliances, prioritize regular check-ins to flag challenges and brainstorm solutions. Bring the hard facts and the soft skills such as empathy to discussions, and support partners through rough patches. United you can overcome more challenges than you could alone.

Winning amid industry shifts such as AI adoption, new workforce trends and geopolitical uncertainties calls for open communication, teamwork and strategic cooperation between partners. Partnerships that emphasize relationship-building and cooperation can help organizations knock it out of the park and emerge stronger than ever.

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About the Author

Kimberly King

SVP, Strategic Partners & Alliances, Hitachi Vantara

Kimberly King is senior vice president of strategic partners and alliances at Hitachi Vantara, where she leads the global partner strategy and program that creates a competitive marketplace advantage. She is a channel advocate and channel sales program expert with more than 25 years of sales and channel experience managing partner programs, business plans, marketing plans, technical plans and go-to-market strategies.

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