Salesforce and AWS: Cloud Vendors Talk Changes, New Releases

Two prominent cloud vendors, Salesforce and Amazon Web Services (AWS), held separate virtual events on Wednesday. Salesforce hosted its annual Connections conference while AWS dove into artificial intelligence with its Machine Learning Summit.

Salesforce announced some changes across its Digital 360 portfolio. Overall, Salesforce is continuing its push to help users move to digital-first models, and connect with customers through email and online transactions.

Salesforce’s David Schmaier

“Being digital-first and customer centric has never been more important,” said David Schmaier, president and chief product officer of Salesforce. “With Digital 360, companies have the full power of Salesforce to go digital faster, build a single view of their customers, and drive growth.”

Next, as noted, AWS spent the day talking about machine learning. It’s a hot subject. IDC expects spending on AI (which includes machine learning) to double by 2024, reaching $110 billion. In the slideshow above, we cover today’s most relevant Salesforce and AWS takeaways for partners.