8x8: These Trends Will Shape Cloud Communications in 2022

Cloud communications provider 8×8 held a one-on-one session with media on Wednesday to talk trends for 2022. Channel partners will want to assess these takes on the sector and ensure they’re on track with customers’ deployments and plans.

8×8’s Hunter Middleton

“Business communications has become quite a strategic asset for companies,” Hunter Middleton, chief product officer at 8×8, told journalists. “In less than two years, we’ve done a collective 180, and another, when it comes to how, when and where we work.”

That’s no exaggeration. Organizations around the world have put the brakes on returning employees to the office amid another coronavirus surge. At the same time, they’re continuing to invest in modern technologies, built on the cloud, that support work from anywhere. Platforms that enable simple, intuitive communication and collaboration among staff will win the day.

Channel partners are integral to the success of these cloud communications initiatives. Read through our slideshow above for the key trends 8×8 sees impacting organizations, and ways partners should get involved.