Cybersecurity, Cloud Services Lift Insight Enterprises Atop MSP 501

Although the overwhelming majority of Channel Futures 2024 MSP 501 winners are private companies, No. 1 Insight Enterprises is public. That gives us a look at its financials, which provide insights, if you will, into Insight’s 2023 successful managed service business.

Insight, a solutions integrator, gains a minority of its revenue from services; yet, services make up the fastest growing parts of the business and helped increase profits in 2023 despite an overall revenue drop, particularly in hardware sales.

Key 2023 full year metrics include:

“Our strategy is we're going to bring the best of the technology of our partners, and we're also going play in the systems-integration world, which is about ever tighter relationships with our clients to bring you incredibly high value,” said Stephen Moss, Insight’s SVP of managed services. “That's what we know we have to execute every single day.”

Insight Enterprises' Stephen Moss

Insight Enterprises Soars in MSP 501

Channel Futures caught up with Moss to discuss the drivers of Insight’s 2023 success.

Channel Futures: What was your biggest managed services growth area in 2023?

Stephen Moss: Security has continued to grow rapidly this last year in the managed service space. That’s no surprise. The concerns are there, and the magnitude of the need is just so large that any security in the managed security space is growing quickly. I would say that trend is here to stay. And with security, you get the halo of other things that need to be managed, patched, whatever the case may be.

Read the rest of our discussion with Moss around cybersecurity, AI, Broadcom-VMware and more in the slideshow above.