Bad News, Good News From Dell

How’s this for a mixed mood: I’m disappointed but impressed. First, my disappointment. I’ve just been informed that my Dell PC with Ubuntu Linux won’t ship until around June 19. I placed the order around May 27.

Folks, it shouldn’t take Dell three weeks to build and ship such a simple system, especially when a hacker kid who lives down the road from me can probably give me a similar PC within two business days.

Now, the good news. Dell is EVERYWHERE online. You’ll notice that they commented on my previous post from earlier in the day, and they’re working very hard to address customer needs and concerns. That’s good news. And it’s more than lip service. Dell listened when customers asked for Linux systems. I’m keeping my fingers crossed and hope that the system’s shipment to me doesn’t slide into July…