Unified Communications/Contact Center

Cloud computing
Unified Communications/Contact Center
CallTower Beefs Up Cloud Capabilities with Appia BuyCallTower Beefs Up Cloud Capabilities with Appia Buy

CallTower had "good knowledge" of Appia Communications' offering before the acquisition.

byEdward Gately, Senior News Editor
Mar 6, 2018
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1 Min Read
Blue Ribbon
Unified Communications/Contact Center
Digium Taps CDW, Jenne, Many More as Top PartnersDigium Taps CDW, Jenne, Many More as Top Partners
byEdward Gately
Mar 6, 2018
1 Min Read
Strike
Unified Communications/Contact Center
Frontier Workers Strike: Job Cuts 'Have Gone Too Far'Frontier Workers Strike: Job Cuts 'Have Gone Too Far'
byEdward Gately
Mar 5, 2018
1 Min Read
Call Center
Unified Communications/Contact Center
Broadvoice Rolls Out New UCaaS and Virtual Contact Center PlatformBroadvoice Rolls Out New UCaaS and Virtual Contact Center Platform
byEdward Gately
Mar 1, 2018
1 Min Read
Cloud Fax
Unified Communications/Contact Center
BullsEye Debuts Cloud-Based FaxingBullsEye Debuts Cloud-Based Faxing
Feb 28, 2018
1 Min Read
Concerned Businesswoman
Unified Communications/Contact Center
Agents, MSPs Have Lingering Concerns About Leaving On-Premises BehindAgents, MSPs Have Lingering Concerns About Leaving On-Premises Behind
byEdward Gately
Feb 20, 2018
1 Min Read
VoIP
Unified Communications/Contact Center
Telinta Rolls Out New Services for VoIP Providers
Telinta Rolls Out New Services for VoIP Providers
Feb 16, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Data Cloud
Unified Communications/Contact Center
Google's 'Curious' Xively Buy Bolsters Its Cloud IoT Data Effort
Google's 'Curious' Xively Buy Bolsters Its Cloud IoT Data Effort
Feb 16, 2018
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1 Min Read
United States Map
Unified Communications/Contact Center
RingCentral Pursues Legacy Cisco, Avaya Resellers for UCaaS Sales in 'National Partner' Strategy
RingCentral Pursues Legacy Cisco, Avaya Resellers for UCaaS Sales in 'National Partner' Strategy
Feb 16, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Digium A-series IP phones
Unified Communications/Contact Center
Digium Rolls Out New Asterisk IP Phones on a Budget
Digium Rolls Out New Asterisk IP Phones on a Budget
Feb 15, 2018
|
1 Min Read
Texting
Unified Communications/Contact Center
Channel Curmudgeon: Texting — Another Battle for UC&C Vendors to Lose
Channel Curmudgeon: Texting — Another Battle for UC&C Vendors to Lose
Feb 13, 2018
|
1 Min Read
Cloud Collaboration
Unified Communications/Contact Center
Is Slack a Threat to the UCaaS Channel? 8x8, TPx, RingCentral, Talkdesk Weigh in
Is Slack a Threat to the UCaaS Channel? 8x8, TPx, RingCentral, Talkdesk Weigh in
Feb 12, 2018
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1 Min Read
byJames Anderson, Senior News Editor
Time for me
Unified Communications/Contact Center
If 'Executive Time' Sounds Ludicrous to You, Maybe You're Thinking About Your Calendar Wrong
If 'Executive Time' Sounds Ludicrous to You, Maybe You're Thinking About Your Calendar Wrong
Feb 12, 2018
|
1 Min Read
New job
Unified Communications/Contact Center
Former Microsoft OCP Head Huddleston Takes Job at Twilio
Former Microsoft OCP Head Huddleston Takes Job at Twilio
Feb 12, 2018
|
1 Min Read
byLynn Haber
Sales Team
Unified Communications/Contact Center
Q&A: Windstream Vet Jumps from Direct to Indirect Sales Exec at Frontier
Q&A: Windstream Vet Jumps from Direct to Indirect Sales Exec at Frontier
Feb 10, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Bridgepointe Technologies Announces Massive Rebrand: 'Your Signal in the Noise'
Unified Communications/Contact Center
Bridgepointe Technologies Announces Massive Rebrand: 'Your Signal in the Noise'
Bridgepointe Technologies Announces Massive Rebrand: 'Your Signal in the Noise'
Feb 9, 2018
|
1 Min Read
byJames Anderson, Senior News Editor
Cloud UC
Unified Communications/Contact Center
AireSpring Expands Customer Support with UCaaS Design Manager
AireSpring Expands Customer Support with UCaaS Design Manager
Feb 8, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
M&A
Unified Communications/Contact Center
LogMeIn Scoops Up Jive in $350 Million Deal with Channel Implications
LogMeIn Scoops Up Jive in $350 Million Deal with Channel Implications
Feb 8, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Channel Partners Spring 2018 Digital Issue Cover
Unified Communications/Contact Center
Channel Partners Spring 2018: Microsoft's Advocate-in-Chief
Channel Partners Spring 2018: Microsoft's Advocate-in-Chief
Feb 8, 2018
|
1 Min Read
Software Box
Unified Communications/Contact Center
Cisco: Partners 'In Step' with Transition to Software Centricity
Cisco: Partners 'In Step' with Transition to Software Centricity
Feb 7, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Cloud UC
Unified Communications/Contact Center
Intermedia Focuses On SMBs with New UCaaS Platform
Intermedia Focuses On SMBs with New UCaaS Platform
Feb 7, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Cloud Migration
Unified Communications/Contact Center
New ConvergeOne Package Promises 'Simple, Easy' Cloud Migration
New ConvergeOne Package Promises 'Simple, Easy' Cloud Migration
Feb 6, 2018
|
1 Min Read
Doctor with Tablet
Unified Communications/Contact Center
Mitel Gets HIPAA Nod for Hosted Cloud Platforms
Mitel Gets HIPAA Nod for Hosted Cloud Platforms
Feb 6, 2018
|
1 Min Read
Cloud UC
Unified Communications/Contact Center
Fuze Courts Resellers with New Partner Program, Professional Services
Fuze Courts Resellers with New Partner Program, Professional Services
Feb 6, 2018
|
1 Min Read
byLorna Garey
Avaya's Mercer Rowe at Engage 2018
Unified Communications/Contact Center
Avaya Cloud Preps Partners for 'New, Groundbreaking Technologies'
Avaya Cloud Preps Partners for 'New, Groundbreaking Technologies'
Jan 31, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Layoffs
Unified Communications/Contact Center
AT&T to Shutter Call Center, Lay Off More than 100
AT&T to Shutter Call Center, Lay Off More than 100
Jan 30, 2018
|
1 Min Read
byJames Anderson, Senior News Editor
Expansion
Unified Communications/Contact Center
Avant Expanding in U.K., Canada
Avant Expanding in U.K., Canada
Jan 26, 2018
|
1 Min Read
byJames Anderson, Senior News Editor
Data Center
Unified Communications/Contact Center
Verizon Adds Ribbon's SBC Software to Virtual Network Services
Verizon Adds Ribbon's SBC Software to Virtual Network Services
Jan 26, 2018
|
1 Min Read
Call Center
Unified Communications/Contact Center
Intelisys Ups Contact Center Play with Talkdesk Partnership
Intelisys Ups Contact Center Play with Talkdesk Partnership
Jan 25, 2018
|
1 Min Read
byJames Anderson, Senior News Editor
Volunteer on call
Unified Communications/Contact Center
Evolve IP Steps In to Aid Mudslide Victims
Evolve IP Steps In to Aid Mudslide Victims
Jan 25, 2018
|
1 Min Read
byBuffy Naylor, Senior Managing Editor
Thunderstorm
Unified Communications/Contact Center
Jenne Avaya Partners Get 'Lightning License Delivery'
Jenne Avaya Partners Get 'Lightning License Delivery'
Jan 25, 2018
|
1 Min Read
Web Conference
Unified Communications/Contact Center
PGi Ups Its Web Conferencing Game with GlobalMeet Upgrade
PGi Ups Its Web Conferencing Game with GlobalMeet Upgrade
Jan 24, 2018
|
1 Min Read
Contract
Unified Communications/Contact Center
AT&T Alliance Channel Signs PlanetOne
AT&T Alliance Channel Signs PlanetOne
Jan 22, 2018
|
1 Min Read
byJames Anderson, Senior News Editor
Business handshake
Unified Communications/Contact Center
Sprint, Cox Bury the Hatchet in Network Partnership
Sprint, Cox Bury the Hatchet in Network Partnership
Jan 18, 2018
|
1 Min Read
byJames Anderson, Senior News Editor
Bullseye
Unified Communications/Contact Center
Epsilon Targets MSPs with Global Partner Program
Epsilon Targets MSPs with Global Partner Program
Jan 17, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
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